Problema de limite excedido no e-mail do Outlook

Hello,

1. Can you send emails from your Outlook account?

If you exceed the Microsoft Account Storage limit, your account will be put into a frozen state. However, if you free up storage space or upgrade your plan, the updated storage will be reflected in your account within 2-4 hours. Sometimes, it can take up to 24 hours.

However, in your case, it appears that you purchased a Microsoft 365 Basic subscription, which includes 100 GB of OneDrive cloud storage and 100 GB of Outlook email storage. Since you purchased the subscription a week ago, the storage upgrade should already have taken effect, and you should now be able to send and receive emails.

To check the root cause,

• Try sending a test email from another account of yours to the affected email address and see whether you receive that email.
• If you receive any bounce-back error message, share the error message here.

Alternatively, sign in to Outlook on the web with your Microsoft account using an InPrivate browsing window, then check whether the “storage full” error message appears.