Pluton TPM: EkCertIsAvailable false in MeasuredBoot despite valid EK certificate present (ASUS G614FR)

Gabriel Salgado 0 Pontos de reputação
2026-08-29T01:23:58.87+00:00

My device fails TPM attestation. Windows logs TPM-WMI Event ID 1040 (Error): "Pre-attestation integrity checks confirm a critical component failed and the device should not pass attestation."

The referenced MeasuredBoot JSON shows:

HealthStatus: "Cannot be attested"

Required fields:

  • TpmPresent: true (desired: true) — PASS
  • TpmMeetsMinimumVersion: true (desired: true) — PASS
  • TpmIsResponsive: true (desired: true) — PASS
  • TcgLogFound: true (desired: true) — PASS
  • EkCertIsAvailable: FALSE (desired: true) — FAIL

Also reported false:

EkCertRsa2048IsAvailable, EkCertEccP256IsAvailable, EkCertEccP384IsAvailable, WindowsAikCertRsa2048IsAvailable, WindowsAikCertEccP256IsAvailable, WindowsAikCertEccP384IsAvailable

EkCertIsAvailable is the only failing required field.

THE PARADOX: Get-TpmEndorsementKeyInfo DOES return a valid manufacturer certificate:

Subject: CN=PlutonId [redacted], OU=6.4.1.400, O=Microsoft Corporation

Issuer: CN=[redacted], OU=DEVICE EKICA DFID00A60F11, O=Microsoft Corporation

Valid: 14/09/2021 to 15/12/2039

AdditionalCertificates: empty

So the EK certificate exists on the chip, but the Windows attestation subsystem reports it as unavailable.

tpmtool getdeviceinformation also contradicts the MeasuredBoot result:

  • Ready For Attestation: True
  • Is Capable For Attestation: True
  • TPM Has Vulnerable Firmware: False
  • PCR7 Binding State: Bound
  • Maintenance Task Complete: True

SYSTEM:

  • ASUS ROG Strix G16 G614FR
  • AMD Ryzen 9 9955HX3D
  • Microsoft Pluton (VendorId: Pluton.TPM.A), manufacturer MSFT, version 6.4.1.400
  • TPM 2.0, spec 1.38
  • BIOS G614FR.317 (latest available), EC G614FREC.308
  • Windows 11, fully updated
  • Secure Boot: Active, Platform Mode Deployed, all keys Factory
  • Memory Integrity (HVCI): enabled
  • Boot mode: UEFI/GPT

ALREADY TRIED (no change):

  • BIOS updated from 316 to 317
  • TPM cleared via Windows Security and via registry
  • Secure Boot keys verified as factory defaults
  • Windows fully updated
  • Third-party network service (ExitLag) removed to rule out interference
  • Minimal peripherals

This blocks Call of Duty RICOCHET remote attestation, which reports "BIOS Firmware: Update Required" even though the BIOS is already the latest version released by the OEM.

QUESTIONS:

  1. Is this a known Pluton EK provisioning defect?
  2. Why would Get-TpmEndorsementKeyInfo return a valid certificate while MeasuredBoot reports EkCertIsAvailable as false?
  3. Is there a supported way to re-provision the EK certificate, or does this require an OEM firmware update?
Windows para casa | Windows 11 | Segurança e privacidade
0 comentários Sem comentários

2 respostas

Classificar por: Mais útil
  1. Carl-L 21,995 Pontos de reputação Equipe Externa da Microsoft Moderador
    2026-08-29T06:56:41.1333333+00:00

    Disclaimer: This forum is for pt-br locale. However, I will support you in English since the thread is in English, if you need help using your local language, please let me know.


    Hello Gabriel Salgado,

    Welcome to Microsoft Q&A forum.

    Regarding your questions.

    1. I won't say that this is a defect for Pluton TPM, since I actually see other users report this issue, which they are not using the same motherboard.
    2. In short, Get-TpmEndorsementKeyInfo checks if a certificate exists. While Measured Boot checks if the certificate is fully functional. So measure boot is stricter and can fail even if Endorsement key info exists.
    3. As I checked, there is currently no client-side fix for this, I'd suggest you submit the feedback to the engineering team directly using the Feedback Hub so they can check what they can do in Windows side to patch in the next updates.

    Thank you for your understanding.

    Esta resposta foi útil?

    0 comentários Sem comentários

  2. Excluído

    Essa resposta foi excluída devido a uma violação de nosso Código de Conduta. A resposta foi denunciada manualmente ou identificada por meio da detecção automatizada antes da ação ser tomada. Consulte nosso Código de conduta para obter mais informações.


    Os comentários foram desabilitados. Saiba mais

Sua resposta

As respostas podem ser marcadas como ‘Aceitas’ pelo autor da pergunta e ‘Recomendadas’ pelos moderadores, o que ajuda os usuários a saber a resposta que resolveu o problema do autor.