Static Web App custom domain stuck in "Deleting" — cannot remove
Summary
Custom domain scout.ndbim.eu on Static Web App swa-radar-dev-001 (West Europe, Free SKU) has been stuck in status "Deleting" since 2026-08-12. Create failed on Azure's side; every delete attempt fails after ~10 minutes with ResourceOperationFailure. Self-service paths are exhausted.
Current state
- domain: removed PII
- status: Deleting
- createdOn: removed PII
- errorMessage: An unknown error has occurred while adding your custom domain. Please try again later.
- validationToken: null
- default hostname: removed PII
What happened
Added the custom domain via CNAME validation. Creation failed with the unknown error above. Resource then entered Deleting and never cleared.
Failed delete attempts (UTC)
- 02:15 → 02:25 Failed — correlationId removed PII
- 03:10 → 03:20 Failed — correlationId removed PII
- 17:30 → 17:40 Failed — correlationId removed PII
- 17:55 → 18:05 Failed — correlationId removed PII
- 18:06 → 18:16 Failed — correlationId / x-ms-request-id removed PII async operation status ID: removed PII
Each attempt is Accepted, runs ~10 minutes, then fails with:
ResourceOperationFailure — The resource operation completed with terminal provisioning state 'Failed'.
The async status endpoint returns Failed with no error payload. CLI reports: Operation returned an invalid status 'OK'.
Already tried
- Removed CNAME for scout.ndbim.eu at Cloudflare; verified gone via 1.1.1.1 and authoritative NS
- Confirmed no TXT at _dnsauth.scout.ndbim.eu
- Retried delete after DNS removal — same failure
- Portal delete, az staticwebapp hostname delete, and raw ARM REST DELETE — all fail the same way
Request
Please force-remove the wedged customDomains child scout.ndbim.eu so the name can be reused. Happy to share subscription / full resource ID privately with a Microsoft engineer.