Um usuario não esta atualizando o campo Mobile do AD On Premisses no Entra ID

Hi @Ricardo Rapouso ,

Thanks for posting your query on Q&A, from the description above I could understand that you have updated phone number in MobilePhone attribute, but it is not getting updated in the Entra ID. Please confirm if this is not the case.

Cause:

This could be due to: “DirSyncOverrides” feature.*If the mobile number was previously edited in Entra ID or Office 365 (e.g., via Set-MsolUser or the Office 365 portal), the DirSyncOverrides flag may have been set, causing Entra ID to prioritize the cloud value over the on-premises AD value. This is a common issue when cloud tools like the MSOnline PowerShell module are used to modify synced attributes.

*Solution:

To over come this we need to try Enable the BypassDirSyncOverridesEnabled feature:

• Install-Module Microsoft.Graph
• Connect-MgGraph -Scopes OnPremDirectorySynchronization.ReadWrite.All
• $directorySynchronization = Get-MgDirectoryOnPremiseSynchronization
• $directorySynchronization.Features.BypassDirSyncOverridesEnabled = $true
• Update-MgDirectoryOnPremiseSynchronization -OnPremisesDirectorySynchronizationId $directorySynchronization.Id -Features $directorySynchronization.Features
• Verify the status of the BypassDirSyncOverridesEnabled feature: (Get-MgDirectoryOnPremiseSynchronization).Features.BypassDirSyncOverridesEnabled 
• Once the feature is enabled, start a full synchronization cycle in Microsoft Entra Connect using the following command:  Start-ADSyncSyncCycle -PolicyType Initial

Let us know if you have any further questions.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Thanks,

Akshay Kaushik