My PC goes into sleep mode and doesn’t wake up fully

You are using Sleep mode, which only reduces the PC's power consumption while it remains on.

What you want to use is Hibernate, which saves the PC's current state and shuts down the hardware.

• Open the Start menu, search for Control Panel, and open it.
• Select Power Options (if you do not see it, set View by to Large icons or open Hardware and Sound first).
• Click Choose what the power buttons do on the left menu.
• Click Change settings that are currently unavailable near the top to unlock the grayed-out options.
• Check the box for Hibernate under Shutdown settings.
• Click Save changes.Turn on Hibernate via Command Line
• Click the Start menu and type cmd.
• Right-click Command Prompt and choose Run as administrator.
• Type powercfg /hibernate on and press Enter.
  • Close the window.
  Add Hibernate to the Power Menu
  • Open the Start menu, search for Control Panel, and open it.
  • Select Power Options (if you do not see it, set View by to Large icons or open Hardware and Sound first).
  • Click Choose what the power buttons do on the left menu.
  • Click Change settings that are currently unavailable near the top to unlock the grayed-out options.
  • Check the box for Hibernate under Shutdown settings.
  • Click Save changes.

Disclaimer: This is the forum for pt-br locale. However, I'll support you in English since the thread is in English. If you need assistant using your local language, please let me know.

Hello Nagala 76777,

Welcome to Microsoft Q&A forum.

It seems like your thread and your comments contradicts, so before we proceed further, may I reconfirm it?

May I know if your issue is that your computer won't turn off when you put it to sleep except for the mouse, keyboard and monitor or these devices cannot work when you wake your computer up from sleep?

I'm waiting for your reply.