Não há mais suporte para esse navegador.
Atualize o Microsoft Edge para aproveitar os recursos, o suporte técnico e as atualizações de segurança mais recentes.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Today my Windows 11 computer showed a blue screen asking for my BitLocker key. On my phone, I went to the Microsoft account website, navigated to 'Devices', and accessed the device details. But when I click on 'Manage BitLocker keys', the page that opens is the Microsoft account sign-in page. The problem is that, for some reason, after I log in, it prompts me to log in all over again in a loop. As a result, I can't view my BitLocker keys.
Since you are able to sign in to your Microsoft account but the Recovery key page isn't loading correctly, this could be due to a server-side issue. Other users on the forum are reporting the same problem when trying to access both the Devices page and the BitLocker page.
In this case, I suggest waiting until the issue is resolved.
For some users, accessing this link http://aka.ms/myrecoverykey using an incognito page worked.
