Erro ao logar no Teams

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Obrigado.

Se você for em Configurações > Contas do Windows > Suas informações, você vê "Parar de fazer login automaticamente nos aplicativos Microsoft"?

Se você vir isso, clique nele e depois verifique se agora consegue entrar nesses apps? Ou se a mensagem de erro mudar?

Não a mesma mensagem de erro retorna realmente não sei o que esta acontecendo... Já tentei todas as alternativas!

Are you using the same Microsoft account for Windows log in and app log in? Please make sure that's the case.

Otherwise, this can be a user profile corruption issue.

Try this:

1. Type netplwiz in the search on the taskbar and hit enter. When launched, click on "Add". On the next window, click on the bottom where it says to create an account without Microsoft email. This will allow you to define your own username. Make sure it doesn't contain space or special character. Set it up as a local user.
2. When the above user is created, back to the main netplwiz page, double click on this new user, go to the Group Membership tab, make it administrator. Save the change.
3. Go to Windows Settings > Accounts > Your Info. Click on "Sign in as a local user instead". Follow the steps to finish the rest. This will release the association of your Microsoft email to this Windows log in.
4. Restart the computer. Sign into the new user you created in Step 1.
5. Go to Windows Settings > Accounts > Your Info. Click on "Sign in with your Microsoft account". You can then use the same email address you released on Step 3. This will tie your Microsoft email address now to this new Windows log in.

Then try your office apps and see if it works. If it works, continue with the following steps.

6. If you have data at the old username folder, go to C:\users\old username folder, find them and copy them into C:\users\new username folder.
7. Type sysdm.cpl in the search on the taskbar and hit enter, go to Advanced tab, click on the "Settings" button at the User Profile section. Then delete the old user profile.
8. Launch netplwiz again, delete the old user from there.

Thank you for your response. However, I am not comfortable performing the suggested steps as they involve modifying my Windows user profile, which puts my personal files and work data at risk.

The issue occurs on ALL devices and browsers — Windows desktop app, web browser (including incognito), and mobile app — which strongly suggests the problem is on the server side, not on my local machine.

Is it possible to reset or recreate my Teams profile directly on Microsoft's backend, without requiring changes to my Windows user account? My Microsoft 365 Personal subscription is active until June 2027 and I would like to use Teams as part of my plan.

Thank you.