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Outlook | Outlook para dispositivos móveis | Outlook para iOS | Para uso doméstico
Usando o Outlook para iOS para gerenciar e-mails pessoais e a agenda
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I see. Thank you for your response. If this happens only with your account and you still have an issue when logging in on another device, it could be a network issue, or your account is locked due to multiple sign-in or login attempts.
Please try the solutions below. If the solutions do not help, please proceed to the next step.
- Please check if you have enabled VPN or Proxy. Please disable them.
- Try to restart your modem or router.
- Try accessing different networks, like mobile data.
- Try to sign in again after 24 hours. Please refrain from login attempts within 24 hours. To ensure adequate waiting time, it is advisable to extend the waiting period slightly.
- If you still experience the same issue after 24 hours, it's possible that your account has been blocked due to suspicious activity. Please try the methods below to unblock or recover your account.
- Unblock your account using Sign-in helper.
- Fill out the form to request for Account Reinstatement.
- Recover your account by filling out the recovery form.
If you need more assistance, please do not hesitate to respond.
Stay Safe!