Request to remove phone number from Microsoft 365 Developer Program

Question

Request to remove phone number from Microsoft 365 Developer Program

João Sousa 0

Hello, I need my phone number removed from the Microsoft 365 Developer Program. The number is tied to an old or incomplete registration, and now I get the message: "Your phone number is already associated with another Developer Program account." I cannot access the old profile to delete it. Please release the phone number so I can use it again to register.

Phone number: [Moderator note: personal info removed]

Email I am trying to use now: [Moderator note: personal info removed]@outlook.com

Thank you.

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Answer 1

Please note that the Q&A forum is a public platform, and moderators may edit questions to remove or obscure personal or organizational information. To help protect personal data, kindly ensure that any personal or organizational details are hidden before posting error messages or other technical information in the future.

Additionally, please note that this is the Portuguese-language forum. I kindly recommend posting your question in Portuguese so that more community members can assist you effectively. If you prefer to use English, you are welcome to post your question in the en‑us forum instead.

Hello João Sousa

If you would like to remove the phone number associated with your old profile, please visit

https://developer.microsoft.com/en-us/microsoft-365/profile and sign in using the account that was originally used to register that phone number. From there, select Delete Profile if you no longer need the developer profile. In principle, deleting the profile removes the existing registration and releases the associated phone number.

After the profile is deleted, you may sign up again using your work account and verify it with the same phone number. However, please note that there is typically a 60‑day waiting period before a deleted phone number becomes fully available for reuse. This waiting period is an intentional policy designed to help prevent abuse of the program.

If you need to join the Microsoft 365 Developer Program sooner, the fastest option is to register using a different phone number with a different account.

In the meantime, I recommend reviewing the Microsoft 365 Developer Program FAQ especially the following sections, for more detailed eligibility information:

Please note that, as a forum moderator, I do not have access to the internal systems required to investigate individual account issues due to privacy and security constraints. Additionally, the qualification and renewal process for Microsoft 365 Developer Program tenants is automated and based on a set of algorithms and telemetry gathered from your activity in the program and on your Microsoft 365 E5 developer subscription.

I hope this clarifies the situation. Thank you for your understanding.

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