recuperar email bloqueado

Hi, I understand how important it is to regain access to that account, especially with tax documents involved.

The issue happens because older Hotmail accounts without updated security info or two-factor authentication rely entirely on Microsoft’s recovery process, and if the password isn’t recognized, the system needs enough details to confirm ownership.

The best step now is to check if you received any email from Microsoft about your previous recovery attempt, then resubmit the form with as much accurate info as possible, old passwords, approximate account creation date, frequent contacts, and any linked services like Xbox or Skype.

If you still have a device where the account was signed in, try logging in from there since it improves verification chances.

Can you confirm if you’ve received any response from Microsoft yet, and do you still have access to an old device that used this account?

Regards,
Aron