Olá,
Os reinícios do servidor persistem.
Eu não posso desinstalar o Open Office pois é usado diariamente num ambiente de produção.
A VM está no Azure. Voces não podem acessá-la para tentar identificar o motivo do problema?
Segue um dump recente:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToV8JsProvider : false
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.016 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 29
Microsoft (R) Windows Debugger Version 10.0.26100.6901 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 20348 MP (2 procs) Free x64
Product: Server, suite: TerminalServer SingleUserTS
Edition build lab: 20348.2849.amd64fre.fe_release_svc_prod1.241101-1732
Kernel base = 0xfffff80684800000 PsLoadedModuleList = 0xfffff80685433b30
Debug session time: Wed Nov 26 14:17:34.870 2025 (UTC - 3:00)
System Uptime: 0 days 13:38:50.599
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..........
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`005fa018). Type ".hh dbgerr001" for details
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
1: kd> !analyze -v
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffff870374e02048, memory referenced.
Arg2: 0000000000000002, X64: bit 0 set if the fault was due to a not-present PTE.
bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the processor decided the fault was due to a corrupted PTE.
bit 4 is set if the fault was due to attempted execute of a no-execute PTE.
- ARM64: bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the fault was due to attempted execute of a no-execute PTE.
Arg3: fffff80684c44a27, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)
Debugging Details:
*** WARNING: Check Image - Checksum mismatch - Dump: 0x85e6, File: 0x12e8d - C:\Program Files (x86)\Windows Kits\10\Debuggers\x86\sym\hal.dll\CCAF1FDF6000\hal.dll
KEY_VALUES_STRING: 1
Key : AV.Type
Value: Write
Key : Analysis.CPU.mSec
Value: 20796
Key : Analysis.Elapsed.mSec
Value: 20809
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 1749
Key : Analysis.Init.Elapsed.mSec
Value: 11118
Key : Analysis.Memory.CommitPeak.Mb
Value: 81
Key : Bugcheck.Code.KiBugCheckData
Value: 0x50
Key : Bugcheck.Code.LegacyAPI
Value: 0x50
Key : Failure.Bucket
Value: AV_W_(null)_nt!MiSystemFault
Key : Failure.Hash
Value: {66411fc0-2fe2-a1a3-7539-3b3fcf286ba7}
Key : Hypervisor.Enlightenments.Value
Value: 1113060
Key : Hypervisor.Enlightenments.ValueHex
Value: 10fbe4
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 0
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 0
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 4854012
Key : Hypervisor.Flags.ValueHex
Value: 4a10fc
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 0
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 0
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 0
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 0
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 0
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 0
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 0
Key : Hypervisor.RootFlags.MceEnlightened
Value: 0
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 0
Key : Hypervisor.RootFlags.Value
Value: 0
Key : Hypervisor.RootFlags.ValueHex
Value: 0
Key : SecureKernel.HalpHvciEnabled
Value: 0
Key : WER.OS.Branch
Value: fe_release_svc_prod1
Key : WER.OS.Version
Value: 10.0.20348.2849
BUGCHECK_CODE: 50
BUGCHECK_P1: ffff870374e02048
BUGCHECK_P2: 2
BUGCHECK_P3: fffff80684c44a27
BUGCHECK_P4: 2
FILE_IN_CAB: MEMORY.DMP
VIRTUAL_MACHINE: HyperV
READ_ADDRESS: unable to get nt!PspSessionIdBitmap
ffff870374e02048 Nonpaged pool
MM_INTERNAL_CODE: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: soffice.bin
TRAP_FRAME: ffffa8087438eef0 -- (.trap 0xffffa8087438eef0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff870374e02048 rbx=0000000000000000 rcx=ffff870374e02050
rdx=fffffffffe5d9fb8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80684c44a27 rsp=ffffa8087438f088 rbp=ffff87036a8c50c0
r8=0000000000020000 r9=ffffa8087438f158 r10=fffff80684c20ae0
r11=ffff8703733fc000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!memcpy+0xa7:
fffff80684c44a27 0f1100 movups xmmword ptr [rax],xmm0 ds:ffff870374e02048=????????????????????????????????
Resetting default scope
STACK_TEXT:
ffffa8087438ec48 fffff80684b614c7 : 0000000000000050 ffff870374e02048 0000000000000002 ffffa8087438eef0 : nt!KeBugCheckEx
ffffa8087438ec50 fffff80684b17b1e : 0000000000000021 0000000000000002 0000000000000000 ffff870374e02048 : nt!MiSystemFault+0xa07
ffffa8087438ed50 fffff80684c3f156 : ffffffffffffffff 0000000000000000 ffffffffffffffff 0000000000000001 : nt!MmAccessFault+0x2ee
ffffa8087438eef0 fffff80684c44a27 : fffff80684c203e6 ffff87036cbd0630 ffff87036849de30 ffff870368cfc8e0 : nt!KiPageFault+0x356
ffffa8087438f088 fffff80684c203e6 : ffff87036cbd0630 ffff87036849de30 ffff870368cfc8e0 ffffffffffffffff : nt!memcpy+0xa7
ffffa8087438f090 fffff80684c20b3f : ffff8703675f9e20 ffff8703675f9e30 ffff8703675f9e20 0000000000000000 : nt!IopProcessBufferedIoCompletion+0x5a
ffffa8087438f0d0 fffff80684ae814b : ffff87036a8c50c0 ffffa8087438f159 fffff80684c20ae0 0000000000000000 : nt!IopCopyCompleteReadRequest+0x5f
ffffa8087438f100 fffff80684ad8619 : 0000000000000001 0000000000000000 0000000000000000 fffff80600000000 : nt!KiDeliverApc+0x27b
ffffa8087438f1c0 fffff80684ad8fca : 0000000000000000 ffff870300000000 ffff870361667318 ffff870300000000 : nt!KiSwapThread+0xfa9
ffffa8087438f270 fffff80684ad9c26 : 0000000000000000 fffff80600000000 0000000000000000 0000000000000000 : nt!KiCommitThreadWait+0x15a
ffffa8087438f310 fffff80684f4babb : ffff870372506de0 0000000000000006 000000000030fd01 00000000005fc000 : nt!KeWaitForSingleObject+0x236
ffffa8087438f400 fffff80684f4b9ea : ffff87036a8c50c0 0000000004fa40a8 0000000000000000 0000000000000000 : nt!ObWaitForSingleObject+0xbb
ffffa8087438f460 fffff80684c432e5 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!NtWaitForSingleObject+0x6a
ffffa8087438f4a0 00000000771e1cf3 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x25
000000000030e6b8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x771e1cf3
SYMBOL_NAME: nt!MiSystemFault+a07
MODULE_NAME: nt
STACK_COMMAND: .cxr; .ecxr ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: a07
FAILURE_BUCKET_ID: AV_W_(null)_nt!MiSystemFault
OS_VERSION: 10.0.20348.2849
BUILDLAB_STR: fe_release_svc_prod1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {66411fc0-2fe2-a1a3-7539-3b3fcf286ba7}
Followup: MachineOwner
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