Uma ferramenta de edição de vídeo desenvolvida pela Microsoft, projetada para tornar a criação de vídeo fácil e acessível para todos.
Hello! Ricardo. I'm glad to assist you with this.
Multiple users have reported this similar behavior. Let me provide you a quick troubleshooting, please skip those you've done already.
1. Restart Everything
Fully close Clipchamp (both app and browser if you're using the web).
Restart your computer. Sometimes this resolves transient glitches.
2. Update or Reinstall Clipchamp
If using the desktop app, open Microsoft Store → search for Clipchamp → check for updates.
If that doesn’t help, uninstall via Settings → Apps, then reinstall from the Microsoft Store.
3. Clear Browser Cache / Try a Different Browser
If you're using Clipchamp in-browser, clear your browser’s cache and cookies.
Try using Microsoft Edge (Clipchamp works best with it) or Chrome. Avoid using Clipchamp in Firefox.
Best regards,
Kimberly