Login de outlook

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Login de outlook

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I recently discovered unauthorized access to my email account, originating from Hong Kong, attempting to change passwords on other platforms associated with my email. This login did not require verification via my mobile phone, which I have set up for authentication, and it does not appear in the activity logging

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Answer 1

Hello,

I'm sorry to hear about the unauthorised access to your Outlook email account. It's crucial to take immediate action to secure your account. Below are the steps you should follow to address this issue:

Change Your Password Immediately: Sign in to your Outlook account. Go to Settings or Account Settings. Find the "Password" section and click on "Change password". Follow the instructions to create a new, strong password. Make sure to use a combination of letters (both uppercase and lowercase), numbers, and symbols.
Update Security Information: Sign in to your Outlook account. Go to Settings or Account Settings. Find the "Security" or "Security & Privacy" section. Update your security information, including alternate email addresses and phone numbers.
Enable Two-Step Verification: Sign in to your Outlook account. Go to Settings or Account Settings. Find the "Security" or "Security & Privacy" section. Turn on Two-Step Verification if it's not already enabled. Follow the on-screen instructions to set it up.
Check for Unusual Activity: Sign in to your Outlook account. Go to Settings or Account Settings. Find the "Security" or "Security & Privacy" section. Look for any unusual sign-in activity and remove unrecognised devices.
Review Account Recovery Information: Sign in to your Outlook account. Go to Settings or Account Settings. Find the "Security" or "Security & Privacy" section. Review and update your account recovery information to make sure it is current and correct.
Check Email Rules and Filters: Sign in to your Outlook account. Go to Settings or Account Settings. Find the "Mail" or "Mail Settings" section.

Check for any unauthorised rules or filters that may have been set up to forward your emails to another account. 7. Contact Outlook Support: If you're unable to secure your account using the above steps, contact Outlook support for further assistance. Provide them with all the details about the unauthorised access, including the location and any suspicious activities. Additional Tips: Regularly monitor your account: Keep an eye on your account activity and sign-in locations regularly to ensure that your account remains secure. Use a strong, unique password: Avoid using easily guessable passwords and consider using a password manager to generate and store complex passwords. I hope these steps help you secure your Outlook account. If you have any further questions or issues, please let me know.

Best Regards, Saurabh