Fico feliz que o problema tenha sido resolvido.

  Só para finalizar siga estes tutoriais abaixo, por gentileza:

**Excluindo erros e otimizando seu PC com o CCleaner** 

**Elimine arquivos inúteis de seu PC com o PureRa**

_______________________________________________________________________________________________________________________

  Para remover os programas usados na limpeza deste PC e criar um novo ponto de restauração seguro e sem problemas, utilize o DelFix seguindo as dicas **deste tutorial**.

_______________________________________________________________________________________________________________________

  Foi um prazer ajudar. Conte sempre conosco!

O Adwcleaner removeu vários problemas.

______________________________________________________________________

Faça o download do < ZHPCleaner >  < > ( ... de Nicolas Coolman )

Obs: Ao acessar o link acima clique no botão Télécharger referente ao ZHPCleaner para baixá-lo, tal como mostra a imagem abaixo:

Para executá-lo corretamente siga as dicas desta postagem:

**Tutorial completo do ZHPCleaner**

Após a utilização dele, copie todo o conteúdo do seu relatório ZHPCleaner.txt e poste em sua próxima resposta.

AdwCleaner v4.111 - Logfile created 27/02/2015 at 14:17:02

Updated 18/02/2015 by Xplode

Database : 2015-02-18.3 [Server]

Operating system : Windows 7 Professional Service Pack 1 (x64)

Username : Administrador - CARLOS-PC

Running from : C:\Users\CARLOS\Desktop\AdwCleaner.exe

Option : Cleaning

***** [ Services ] *****

[#] Service Deleted : globalUpdate

[#] Service Deleted : globalUpdatem

Service Deleted : ClaraUpdater

Service Deleted : IHProtect Service

[#] Service Deleted : cherimoya

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\baidu

Folder Deleted : C:\ProgramData\WindowsMangerProtect

Folder Deleted : C:\ProgramData\Reimage Protector

Folder Deleted : C:\ProgramData\IHProtectUpDate

Folder Deleted : C:\Program Files (x86)\globalUpdate

Folder Deleted : C:\Program Files (x86)\XTab

Folder Deleted : C:\Program Files (x86)\Common Files\ClaraUpdater

Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Infigo

Folder Deleted : C:\Program Files\Reimage

Folder Deleted : C:\Users\CARLOS\AppData\Local\globalUpdate

Folder Deleted : C:\Users\CARLOS\AppData\Local\BoBrowser

Folder Deleted : C:\Users\CARLOS\AppData\Local\CrossBrowser

Folder Deleted : C:\Users\CARLOS\AppData\Local\igs

Folder Deleted : C:\Users\CARLOS\AppData\Roaming\mystartsearch

Folder Deleted : C:\Users\CARLOS\AppData\Roaming\Infigo

Folder Deleted : C:\Users\CARLOS\AppData\Roaming\WSE_Vosteran

File Deleted : C:\Windows\SysWOW64\OptimizerMonitorOff.ini

File Deleted : C:\Windows\SysWOW64\OptimizerMonitor.ini

File Deleted : C:\Windows\System32\OptimizerMonitorOff.ini

File Deleted : C:\Users\CARLOS\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage

File Deleted : C:\Users\CARLOS\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage-journal

***** [ Scheduled tasks ] *****

Task Deleted : globalUpdateUpdateTaskMachineCore

Task Deleted : globalUpdateUpdateTaskMachineUA

Task Deleted : ReimageUpdater

Task Deleted : Run_Bobby_Browser

Task Deleted : WSE_Vosteran

Task Deleted : PostPoneInstall

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-1-6

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-1-7

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-10_user

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-11

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-5

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-5_user

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-6

Task Deleted : 9f04fb79-4568-4280-8866-a87729ca9983-7

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\oilkkkefbalmbfppgjmgjoefbclebkce

Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\oilkkkefbalmbfppgjmgjoefbclebkce

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdate.OneClickCtrl.10

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdate.OneClickProcessLauncherMachine

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdate.OneClickProcessLauncherMachine.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdate.Update3WebControl.4

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoCreateAsync

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoCreateAsync.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreClass

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreClass.1

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreMachineClass

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreMachineClass.1

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CredentialDialogMachine

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CredentialDialogMachine.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachine

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachine.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachineFallback

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachineFallback.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassSvc

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassSvc.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.ProcessLauncher

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.ProcessLauncher.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3COMClassService

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3COMClassService.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachine

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachine.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachineFallback

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachineFallback.1.0

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebSvc

Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebSvc.1.0

Key Deleted : HKLM\SOFTWARE\[email protected]/globalUpdate Update;version=10

Key Deleted : HKLM\SOFTWARE\[email protected]/globalUpdate Update;version=4

Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WindowsMangerProtect

Key Deleted : HKLM\SOFTWARE\Classes\AppID{3278F5CF-48F3-4253-A6BB-004CE84AF492}

Key Deleted : HKLM\SOFTWARE\Classes\AppID{577975B8-C40E-43E6-B0DE-4C6B44088B52}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{02A96331-0CA6-40E2-A87D-C224601985EB}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{3278F5CF-48F3-4253-A6BB-004CE84AF492}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{3B5702BA-7F4C-4D1A-B026-1E9A01D43978}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{5645E0E7-FC12-43BF-A6E4-F9751942B298}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{577975B8-C40E-43E6-B0DE-4C6B44088B52}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{5E89ACE9-E16B-499A-87B4-0DBF742404C1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{69F256DF-BA98-45E9-86EA-FC3CFECF9D30}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{6E87FC94-9866-49B9-8E93-5736D6DE3DD7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{7E49F793-B3CD-4BF7-8419-B34B8BD30E61}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{834469E3-CA2B-4F21-A5CA-4F6F4DBCDE87}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{8529FAA3-5BFD-43C1-AB35-B53C4B96C6E5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{ADBC39BE-3D20-4333-8D99-E91EB1B62474}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{C7BF8F4B-7BC7-4F42-B944-3D28A3A86D8A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{CFC47BB5-5FB5-4AD0-8427-6AA04334A3FC}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{E06CA7F5-BA34-4FF6-8D24-B1BDC594D91F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{E0ADB535-D7B5-4D8B-B15D-578BDD20D76A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{E5A7A645-8318-4895-B85C-EDC606B80DB6}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{F6421EE5-A5BE-4D31-81D5-C16B7BF48E4C}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID{FD8E81D0-F5FE-4CB1-9AEA-1E163D2BAB78}

Key Deleted : HKLM\SOFTWARE\Classes\Interface{917CAAE9-DD47-4025-936E-1414F07DF5B8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib{968EDCE0-C10A-47BB-B3B6-FDF09F2A417D}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{5645E0E7-FC12-43BF-A6E4-F9751942B298}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{C7BF8F4B-7BC7-4F42-B944-3D28A3A86D8A}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{5645E0E7-FC12-43BF-A6E4-F9751942B298}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{5E89ACE9-E16B-499A-87B4-0DBF742404C1}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{C7BF8F4B-7BC7-4F42-B944-3D28A3A86D8A}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID{E5A7A645-8318-4895-B85C-EDC606B80DB6}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface{917CAAE9-DD47-4025-936E-1414F07DF5B8}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes{2023ECEC-E06A-4372-A1C7-0B49F9E0FFF0}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes{E733165D-CBCF-4FDA-883E-ADEF965B476C}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes{33BB0A4E-99AF-4226-BDF6-49120163DE86}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes{33BB0A4E-99AF-4226-BDF6-49120163DE86}

Key Deleted : HKLM\SOFTWARE\GlobalUpdate

Key Deleted : HKLM\SOFTWARE\InstalledBrowserExtensions

Key Deleted : HKLM\SOFTWARE\omiga-plusSoftware

Key Deleted : HKLM\SOFTWARE\SupDp

Key Deleted : HKLM\SOFTWARE\SupTab

Key Deleted : HKLM\SOFTWARE\I - Cinema

Key Deleted : HKLM\SOFTWARE\Clara

Key Deleted : HKLM\SOFTWARE\mystartsearchSoftware

Key Deleted : HKLM\SOFTWARE\I - Cinema-nv

Key Deleted : HKLM\SOFTWARE\IHProtect

Key Deleted : HKLM\SOFTWARE\PhraseFinder_1.10.0.8

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ASPackage

Key Deleted : [x64] HKLM\SOFTWARE\InstalledBrowserExtensions

Key Deleted : [x64] HKLM\SOFTWARE\Reimage

Key Deleted : [x64] HKLM\SOFTWARE\eFix

***** [ Web browsers ] *****

-\ Internet Explorer v11.0.9600.17496

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [SearchAssistant]

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [CustomizeSearch]

Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]

Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]

-\ Google Chrome v40.0.2214.115

*************************

AdwCleaner[R1].txt - [11535 bytes] - [27/02/2015 14:13:35]

AdwCleaner[S1].txt - [10568 bytes] - [27/02/2015 14:17:02]

########## EOF - \AdwCleaner\AdwCleaner[S1].txt - [10628  bytes] ##########

Olá Carlos. Antes de usarmos o Zoek, faça o seguinte por gentileza:

Baixe o programa Adwcleaner clicando no link abaixo e depois clique no botão Download Now @BleepingComputer:

http://www.bleepingcomputer.com/download/adwcleaner/

Para executar corretamente o AdwCleaner é só seguir as dicas deste tutorial:

Remova adwares e toolbars maliciosas com o Adwcleaner

* Na sua próxima resposta poste o log (relatório) do Adwcleaner que estará em C:\AdwCleaner*AdwCleaner[S0].txt*

Ficamos na espera.