Problem with drivers after fresh install

Question

Problem with drivers after fresh install

Mustang1990 20

Today i reinstalled Windows 11 and after i choose my language i couldn't connect to the internet because there was no Wi-Fi drivers but i fixed that. But when i installed windows 11 on this laptop in August everything went fine there were drivers to WI-FI i don't know maybe Microsoft changed ISO of windows 11 but now i have another problem after i installed every update there are drivers in Windows Update from HP that won't install it says something like this "We can't install some updates because other updates are in progress. We will try installing later."

my laptop is HP Elitebook 840 G5

here are sums for that mediacreationtool i used to wirte windows 11 into usb drive i think downloaded the right one

MD5

b8e4fa91915438949b1b4ce702a0a11b

SHA-1

a65ab70110be0862aa3a05845c15e72ddd588752

SHA-256

e887dfff70baf09a8c1debfe8c304dd9f2d9652fae8b7c83b3c24554a79bbd7f

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Twoja odpowiedź

Answer 1

I will answer you in English based on your previous message. As a friendly suggestion, posting in Polish may help your question reach a wider audience and increase the chances of receiving assistance from other community members.

Welcome Mustang1990,

Thank you for reaching out to Microsoft Q&A. Since Windows 11 has just been freshly installed and Windows Update says that other updates are still in progress, I would first let Windows finish the pending updates before troubleshooting the HP driver entries separately.

Please try the following:

Save your work, then select Start > Power > Update and restart if that option is available. If you only see Restart, select that instead.
After Windows starts again, open Settings > Windows Update and select Check for updates. Allow everything currently offered to finish installing, and restart again if requested.
Once Windows Update reports that the regular updates are complete, open Settings > Windows Update > Advanced options > Optional updates and check whether the remaining HP drivers appear under Driver updates. Install the applicable drivers from there.
If the same HP driver updates still fail, run the Windows Update troubleshooter from Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run

Looking forward to your update.

Emma1-N 14,045 Punkty reputacji Pracownicy zewnętrzni firmy Microsoft Moderator

2026-10-23T06:27:15.4766667+00:00

Hello Mustang1990,

I just wanted to check if my previous response addressed your question correctly. If there is anything I may have misunderstood, I would truly appreciate it if you could provide a bit more detail to help me better understand your needs.

Answer 2

Hannibal 17,540 Moderator wolontariuszy

Jeśli problem dotyczy,y buildu 20671/29683 (kanał eksperymentalny), to Microsoft "bada sprawę". Jeżeli dotyczy innej wersji, to proszę, skorzystać z sugestii, które podała Emma1-N.

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