How to remove administrators and shared mailboxes user from chats in MS Teams

Hi @Arazu, 

Thank you for posting your question in the Microsoft Q&A forum. 

Regarding your request to remove administrators and shared mailbox users from the Chat section, I’d like to ask a few quick questions to better understand your situation and assist you more effectively: 

• Are you encountering any errors when trying to remove a chat from the Chat section? 
• If you're using the desktop app, could you try removing the chat using Microsoft Teams on the web instead? 
• Are you looking to remove the chat history entirely, or simply hide the conversation? 

Here’s a quick breakdown of the options available: 

• Remove chat history: This will delete the entire conversation history. 
• Hide chat: This will only hide the chat from your view, but it won’t delete the messages. 
  

I’ve misunderstood anything, please feel free to correct me. I just want to make sure I fully understand so I can support you. 

Thank you again for your time and understanding. While my initial response may not resolve the issue immediately, I’d like to gather more details about your situation so I can assist you more effectively.  

I really appreciate your patience, and I’m here to help. Looking forward to your response!  

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