“Excel pointer (IBeam/crosshair) is invisible in AVD sessions

Bartłomiej Fedor 20 Punkty reputacji
2025-10-03T06:19:24.3766667+00:00

In Azure Virtual Desktop (AVD), one specific user experiences a persistent issue where the mouse pointer (IBeam/crosshair) in Excel becomes invisible or extremely faint, especially over white cells. This severely impacts usability. The issue does not affect other users or sessions on the same host.

We tried:

  1. Reset Excel profile by renaming %appdata%\Microsoft\Excel
  2. Disabled hardware acceleration via registry (DisableHardwareAcceleration=1)
  3. Attempted DPI scaling override via registry (AppCompatFlags\Layers)
  4. Changed cursor scheme to "Windows Black (system scheme)" via registry
  5. Verified Excel rendering behavior with gray-filled templates
  6. Confirmed issue persists across logins and after profile reset

nothing is working unfortunately, any ideas?

Microsoft 365 i pakiet Office | Excel | Inne | Windows

Odpowiedź zaakceptowana przez autora pytania
Ian-T 13,360 Punkty reputacji Pracownicy zewnętrzni firmy Microsoft Moderator
2025-10-03T13:12:20.43+00:00

Please note that this is Polish Q&A Forum, any threads should be posted in Polish. However, I will still provide an answer on English based on your initial response.

Hi Bartłomiej Fedor

Welcome to Microsoft Q&A Forum.

From your description, I understand that in Azure Virtual Desktop, the Excel pointer becomes invisible or very faint, especially on white cells, but only for a specific user/session.

Since you have tried some methods you mentioned above, here are some alternative workarounds to help resolve this issue:

  1. Open RegEdit as Administrator
  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Dwm
  3. If the key ‘OverlayTestMode’ is missing, add it as a new DWord with a value of ‘00000005’.
  4. Restart the machine.
    Or you can try to enable the setting under Colour Management. Obraz użytkownika

I hope it helps, please feel free to let me know if you need any further assistance.


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

Czy ta odpowiedź była pomocna?

1 osoba uznała tę odpowiedź za pomocną.

Dodatkowe odpowiedzi: 0

Sortuj według: Najbardziej pomocne

Twoja odpowiedź

Odpowiedzi mogą być oznaczone jako „Zaakceptowane” przez autora pytań i „Proponowane” przez moderatorów, co pomaga użytkownikom poznać odpowiedź rozwiązującą problem autora.