-Hi, my name is Claudeir, I'm happy to help you!
Does it refer to the left-hand and right-hand sound level?
-Let Windows reinstall all generic sound drivers:
Windows +X, Device Manager, under Sound Controllers, right click on all drivers, Uninstall. Under Audio Inputs and Outputs, right click on all Drivers, Uninstall. Restart the PC.
-Solve problems with bluetooth:
With the device connected, let's try troubleshooting:
Windows+i> Update and security> troubleshooting> additional troubleshooting> bluetooth> run solution.
See if it solves the problem.
If necessary, we will reinstall the bluetooth drivers:
Windows+X> device manager> bluetooth, right click on all drivers, Uninstall. Restart the PC.
-Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.
Graciously,
Claudeir