Random_irql_not_less_or_equal kbdclass.sys bluescreens

Anonimowe
2024-03-01T15:01:14+00:00

Hi,

My laptop often bluescreens since the beginning of January with this: driver_irql_not_less_or_equal kbdclass.sys .

I have tried everything from updating the drivers to straight up removing them but my actions are resultless if this is a word.

Any help will be appreciated.

Windows dla domu | Windows 11 | Urządzenia i sterowniki

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  1. Anonimowe
    2024-03-01T17:40:09+00:00

    Worked (probably)

    Czy ta odpowiedź była pomocna?

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  2. DaveM121 937.6K Punkty reputacji Niezależny doradca
    2024-03-01T17:35:17+00:00

    Please try this method to upload the new minidump files.

    Open that minidump folder

    Select any files in there and press Ctrl + C to copy those files

    On your Desktop, right click and choose New - Folder

    Go into that new folder and press Ctrl + V to paste a copy of those files

    Then try uploading that new folder to Google Drive.

    Czy ta odpowiedź była pomocna?

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  3. Anonimowe
    2024-03-01T17:32:46+00:00

    I did it 3 times and it doesn't let me zip the dump because i don't have premission.

    When the bluescreen appeared it said that steam_something_microphone is causing it. What should i do with this driver?

    Czy ta odpowiedź była pomocna?

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  4. DaveM121 937.6K Punkty reputacji Niezależny doradca
    2024-03-01T16:39:05+00:00

    1

    Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

    2

    Wait to test if your system is stable, if not, to try to force Windows show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...


    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

    Czy ta odpowiedź była pomocna?

    Komentarze: 0 Brak komentarzy
  5. Anonimowe
    2024-03-01T16:37:10+00:00

    No, i have deleted them sorry.

    Czy ta odpowiedź była pomocna?

    Komentarze: 0 Brak komentarzy