Cant login into minecraft

jeffrey mettrop 0 Reputatiepunten
2026-09-18T20:21:38.29+00:00

Hello,

I cannot sign in to Minecraft.net with my Microsoft account. Microsoft authentication itself works normally: I can sign in to account.microsoft.com without any problems.

When I select “Sign in with Microsoft” on Minecraft.net, the Microsoft login succeeds, but I am redirected back to the Minecraft.net sign-in page instead of being logged in.

The Minecraft Launcher also says that I don't have an internet connection and cannot load my Minecraft purchase.

I have tested this on my PC and on my phone. I also tested another Microsoft account on the same devices and network, and that account can successfully sign in to Minecraft.net.

My Microsoft account has no blocked sign-in attempts, my normal Xbox gamertag is present, and I can connect to api.minecraftservices.com on TCP port 443.

This appears to be specific to the Minecraft authentication/account connection for my Microsoft account. Could you please check the Minecraft/Xbox authentication associated with my account?

Windows voor thuisgebruik | Overige | Gaming
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  1. Carl-L 23,445 Reputatiepunten Extern personeel Microsoft Moderator
    2026-09-19T07:09:10.96+00:00

    Disclaimer: This is a forum for nl-nl locale, however, I will support you in English since the original thread is in English. If you need support using your local language, please let me know.

    Hello jeffrey mettrop,

    Welcome to Microsoft Q&A forum.

    Before we proceed, may I know when did the issue start? Also, can you connect to any Xbox services, such as the Xbox app or the Xbox website?

    I'm waiting for your reply.

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  2. Carl-L 23,445 Reputatiepunten Extern personeel Microsoft Moderator
    2026-09-22T10:15:41.47+00:00

    Hello jeffrey mettrop,

    Thanks for replying.

    In this case, can you please try this fix?

    • Type "Device manager" in the search bar and press Enter.
    • Go to "Windows Credentials"
    • Remove all entries:
      1. Contains Mojang
      2. Contains your Microsoft Account.
    • Restart your computer.

    You also said this also happens to your phone, may I know if it happens in another network?

    If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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