"We couldn't complete the update, undoing changes." Win10

Question

"We couldn't complete the update, undoing changes." Win10

Joeri De Vos 0

I've tried two things so far with command prompt:

This gives me a data error (cyclic redundancy check).

The sfc scan tells me there are corrupt files that were unable to be fixed.

I've looked through the logs, but my knowledge isn't enough to know how to fix it. I've added both logs for you to look into them: https://1drv.ms/f/c/cf069329cedc3d6c/IgCOPts6F0_bSoziKjbxHkTUAfAYIXAAGITyWZhrDISmNbw?e=QZs6v1

Thanks in advance!

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Answer 1

Hi,

Thank you for sharing your question. I understand about that update error message on Windows 10: “We couldn’t complete the update, undoing changes.”

I get how annoying it is when updates keep failing, mainly since you’ve already tried running commands like chkdsk and sfc.

This issue usually happens because of messed-up system files or disk errors that stop Windows from doing the updates. Since sfc said it couldn’t fix some files and chkdsk gave a cyclic redundancy check error, try running DISM to fix the Windows image. Open Command Prompt as administrator and type this:

DISM /Online /Cleanup-Image /RestoreHealth

When DISM is done, run sfc /scannow again to check the repairs. If it still messes up, check your disk health with chkdsk /r, or try the Windows Update Troubleshooter in Settings > Update & Security > Troubleshoot. If things are terrible, you might want to do an in-place upgrade repair using the newest Windows 10 ISO; that can fix corruption issues without losing your files.

I hope this helps.

Best Regads,

Noel