hi paul, welcome in community
how do you connect to internet? reset completely the network:
press WIN + X and open terminal as admin, now type
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
restart the system, then be sure that you satisfy this requisites:
- Devices need to be running Windows 10, version 22H2 Home, Professional, Pro Education, or Workstations edition.
- Devices need to have the latest Windows update installed. Learn how to install Windows updates.
- The Microsoft account used to sign in to the device must be an administrator account.
- The ESU license will be associated with the Microsoft account used to enroll. You may be prompted to sign in with a Microsoft account if you typically sign into Windows with a local account.
- The Microsoft account can’t be a child account.
let me know
Elvis