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Hello,

When was the last time you were able to sign in with your Microsoft Account successfully?

If you tried to sign in and received a message that your account is blocked, you can use the Microsoft Account Sign-in Helper tool here to learn the exact steps you have to take to recover your account.

You can run the Sign in helper tool directly from the official Microsoft website here.

https://support.microsoft.com/nl-nl/accounts-billing/manage/microsoft-account-sign-in-helper

Alternatively, if you did not have 2FA active on the account and the account was not deleted due to inactivity, you will need to try the Account Recovery Form: [https://account.live.com/acsr](https://account.live.com/acsr

)

Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.