ConvBlockCurrencyCountryMismatch/00-0edc3ca3853d22485ad96541aaf89445-1eae18840cf98d8b-01

Hi there,

Did you purchase Microsoft 365 in another country, and now residing elsewhere?

#1:

Go to Settings > Time and Language> Region > Correct country.

#2:

Change the country at https://account.microsoft.com/profile

#3: If nothing helps, see below to contact an agent:

Sales and Support:

https://www.microsoft.com/nl-nl/microsoft-365/business/sales-support#

Click Chat Now > Choose Personal:

An agent should assist you in solving this. A friendly reminder that this is a community support forum where users help other users. Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, independent of Microsoft's Policy decisions.

I hope this information helps. If you have any more questions, don't hesitate to reach out.

I’m eager to hear back and work together to find a solution.