Issue with print-screen shortcut opening the snipping tool + closing the program I'm in

Isa 0 Reputatiepunten
2026-03-11T20:20:54.05+00:00

Exactly what the title says. Just bought a new laptop, a Lenovo LOQ, and whenever I try to take a screenshot while also in a game tab, the snipping tool pops up and takes me out of the game. No matter if I click the X button or the full-screen button of the snipping-tool pop-up, it always closes the game tab I was in.

I've seen people say you can close this in settings, so I went to settings > bluetooth and devices > keyboard > [translated from Dutch] 'Use the print-screen button to open screen-record [snipping tool program]' > turn if off.

I'm aware that for many the relevant button is in the settings > accessibility tab, but for me it's at the bluetooth part.

In any case; I turned it off, and yet it STILL keep popping up. I even deleted the snipping tool application, but I still get those 4 options at the top of my screen, essentially freezing or closing the page I was on. It's incredibly annoying, and ruins some game experiences when I am now unable to make screenshots during fast-paced cutscenes, as it closes/minimizes the whole game on my screen. The few seconds it takes for me to click the game open again make is so that I missed parts of the cutscene, and sometimes even have it freeze, making me have to fully close the game and reload again.

Is there a different way to simply have the print-screen shortcut button on my keyboard make a printscreen without any fanfare? So; no pop-ups, no tools opening, no closing of the program I was on?

If relevant: my pc is the Lenovo LOQ 15IRX10 83JE004VMH, with windows 11.

I really hope someone here knows a solution!

[Written in English to widen the scope of possible answers :) ]

Windows voor thuisgebruik | Windows 11 | Instellingen
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  1. Anoniem
    2026-04-15T00:48:23.5933333+00:00

    Disclaimer: you're posting on a Netherlands locale forum and using another language, therefore I will engage using the same language as the original post. Thank you for your understanding. 

    Hello Isa,

    I understand how frustrating this is, especially when you’re in a full‑screen game and a single key press disrupts or even closes what you’re doing. Before we go further, could you confirm whether a hardware layer is involved:

    • When you press Fn + Print Screen, does the same Snipping overlay appear?

    Use “Windows logo key + Print Screen” instead of Print Screen alone

    • This silently captures the full screen
    • Automatically saves to: Pictures > Screenshots
    • Does not open Snipping Tool
    • Works reliably in games

    Please verify these without changing multiple things at once:

    1. Restart Windows once after changing the Print Screen setting (Required for shortcut remapping to fully apply)
    2. Confirm the toggle is OFF here: Settings > Bluetooth & devices > Keyboard > “Use the Print Screen key to open screen capture”
    3. Test Windows key + Print Screen inside a game

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