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Microsoft 365 en Office | Installeren, inwisselen, activeren | Voor thuisgebruik | Android
Processen in Microsoft 365 voor het instellen van Office-app's, het inwisselen van productsleutels en het activeren van licenties.
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Hi, I'm John! I will help you with this.
Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with the account or login-related issues.
To help narrow down the issue:
- Are you using a personal Microsoft account or a work/school account?
- Also, when you say you can’t use the Microsoft Authenticator app, is it because it’s not set up on your device, or are you unable to access the app right now?
Click "Add comment" to let me know.
Regards,
John J.D.