hyperlinks to google maps - excel file onedrive

Anoniem
2024-03-08T15:36:31+00:00

Good afternoon,

At my work we share a planning excel file to all the drivers with hyperlinks to google maps for each adres.

Some people can't click the hyperlink. Everyone works with IPHONE, IPAD.

what can cause this problem?

Thank you

Henri

Microsoft 365 en Office | OneDrive | Overige | iOS

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  1. Anoniem
    2024-03-11T07:23:54+00:00

    Goodmorning,

    No problem not solved. I certainly has to do with the new update of IOS. The hyperlinks in the viewer are important for the drivers. Its possible to use them when you change to EXCEL on the phone but then you have to use more clicks.

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  2. Anoniem
    2024-03-08T16:32:01+00:00

    Hi Henri, My name is Umar and I'd be happy to help you out with your question.

    Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

    It seems you’re encountering an issue with hyperlinks in an Excel file not working on iPhones and iPads. Let’s explore some potential reasons and solutions:

    1. Test Hyperlinks: Open the Excel file on your computer and try clicking the hyperlinks yourself. If they work on your computer, it suggests the issue might be with the individual devices or the Excel app versions.

    Manual Copy & Paste: If clicking doesn't work, users can try manually copying and pasting the hyperlink from the Excel sheet into their web browser.

    1. Outdated Excel App or iOS Version: Ensure that both your Excel app and iOS are updated to the latest versions. Updates often fix bugs related to app functionality. Make sure you have the most recent versions installed.
    2. Check File Permissions: Make sure everyone who needs to access the file has the appropriate edit or view permission level in OneDrive. Without edit permissions, they might not be able to interact with the hyperlinks.
    3. Content & Privacy Restrictions: On your iPad, go to Settings, then navigate to Screen Time → Content & Privacy Restrictions. Check if any restrictions are preventing hyperlinks from functioning properly. Adjust the settings as needed.

    I hope this information is helpful. Please let me know if you have any other questions.

    Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Best Regards, Umar Majeed

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