OneDrive crashes in seconds on Android OnePlus 9 pro.

Anoniem
2023-03-08T14:18:17+00:00

OneDrive crashes in seconds on Android OnePlus 9 pro since 2 weeks. Only when login with Exchange account or work account. If I uninstall and reinstall OneDrive and login with my personal account than nothing happen. If i then add exchange or work account from 365 the app crashes and can not be used anymore.

Microsoft 365 en Office | OneDrive | Overige | Android

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  1. Anoniem
    2023-03-11T02:15:11+00:00

    Hi Jeroen L,

    I'm Tim, an Independent Consultant here and a Microsoft user like you. I don't work for Microsoft and do not have access to any of your data on their system.

    Are you still experiencing issues after a hard reset? If so, I would suggest you leave feedback for Microsoft using the feedback portal link below. The issue can then hopefully be fixed as it appears you’ve tried all reasonable lines of trying to resolve the issue and it could be an bug in the app:-

    https://feedbackportal.microsoft.com/feedback

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further or If you find it helpful, you can mark this comment as the answer.

    Kind regards

    Tim

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  2. Anoniem
    2023-03-09T07:06:06+00:00

    Hi Ravikumar, that i did many many times. Reinstall logout reinstall clear cache etc.

    Etc.

    Now i am going to hard reset the OnePlus.

    9 pro running on Android oxygen13

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  3. Anoniem
    2023-03-09T06:58:17+00:00

    Could you please try to reinstall OneDrive in the android device?

    Thanks, Ravikumar

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  4. Anoniem
    2023-03-08T19:43:08+00:00

    maybe phone Oneplus 9 Pro Oxygen Android 13

    has to be factory reset to resolve this since on

    a different phone also android both apps seem

    to work....

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  5. Anoniem
    2023-03-08T17:07:29+00:00

    I discovered that the same happens when try to open SharePoint!

    Crashes in one second on Android with same business 365 account.

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