How can I add Facebook to my Authenticator app?

Anonym
2023-02-23T16:36:42+00:00

Hi,

I turned on two factor authentication on my Facebook months ago, but I forgot to add Facebook as one of the accounts in the Authenticator app. I changed my Facebook password and now I am unable to log onto Facebook on my phone since I dont have Facebook in my Authenticator app. I cant find a QR code or secret code in Facebook to add it to the Authenticator app, and Im unable to choose two factor authentication via SMS in Facebook. My only option is to use the Autheticator app, but since I dont have Facebook on there I cant do anything.

Please help!

Best regards,

Linn

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  1. Anonym
    2023-02-23T17:22:20+00:00

    Hello Linn B,

    I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

    Add your Facebook account to the Authenticator app:

    1. On the Set up via Third Party Authenticator page, which includes the QR code, and a code written out for entry into your app. Keep this page open so you can see the code.
    2. Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY.
    3. Enter an Account name (for example, Facebook) and type the Secret key from Step 1, and then select Finish.
    4. On the Two-Factor Authenticator page on your computer, type the verification code provided in the app for your Facebook account, and then select Verify.
    5. The Accounts screen of the app shows you your account name and a verification code. For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times.

    If you are still having issues accessing your Facebook account, try different verification methods or contact Facebook Account support.

    Manually add an account to the Microsoft Authenticator app (related article for your reference)

    https://support.microsoft.com/help/3bcc3672-6241-48ab-926c-6a6139e5f670

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards Gunasekar N

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  2. Anonym
    2023-02-24T09:38:57+00:00

    Thank you for the reply. I appreciate your immediate response.

    You can update this thread after speaking to a Microsoft support representative. (or) There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

    Thanks,

    Gunasekar N

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  3. Anonym
    2023-02-24T07:02:03+00:00

    Thank you again. Unfortunately, the two factor authenticator is already set up and I am not able to change the method. My only option is the app, which I have not configured Facebook in. So it seems I need to add Facebook to my authenticator app, but I can't do that since Facebook will not allow me any further than this step.

    I tried contacting Facebook a few days ago but they told me they can't bypass this step as it is a security breach. So now I really am lost as to what I can do.

    Best regards,

    Linn

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  4. Anonym
    2023-02-24T04:19:35+00:00

    Thank you for the reply. To add two-factor authentication (Microsoft), here's the path (image) attached for your reference.

    Image 1 - Open the app, click settings, and select Security and Login >> Two-factor authentication.

    https://learn-attachment.microsoft.com/api/attachments/5ab7b33d-c832-4f23-a105-587609e45b5c?platform=QnA

    Image 2- Once selected, click "Setup via third party authenticator page" and scan the code on Microsoft authenticator.

    https://learn-attachment.microsoft.com/api/attachments/854ce484-b43f-4f81-a98f-8e9f40f91e29?platform=QnA

    Once setup, you will be asked for two-factor authentication to login into the app using Microsoft authenticator.

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards Gunasekar N

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  5. Anonym
    2023-02-23T21:07:25+00:00

    Thank you for your reply. Can you tell me where I can find this page? "Set up via Third Party Authenticator page". I have looked everywhere on Facebook and can't seem to locate it.

    Best regards,

    Linn

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