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I have an issue with my headset microphone. Whenever I try to talk to anyone in any program, they can't hear me. I used a website to test my microphone, and it said it's being used or blocked by another program. I checked the list of programs and websites with access to my microphone, and none of them were using it, so it must be that a program is blocking it. How do I fix this?
Låst spørsmål. Dette spørsmålet ble overført fra Microsofts kundestøttefelleskap. Du kan stemme på om det er nyttig, men du kan ikke legge til kommentarer eller svar eller følge spørsmålet.
Greetings Nickolai,
I appreciate your time getting back to this thread, I am so glad to know that it is working now, if you need assistance in the future feel free to reach us anytime here in the community, I will be more than happy to help.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.
Greetings Nickolai,
I appreciate your time getting back to this thread, here's the steps you can try.
-Press Windows key + X
-Go to Device Manager
-Expand the Sound and Videogame Controller
-Look for Audio Driver that was installed
-Right click and hit uninstall.
Once uninstalled go to this link below and download the driver.
https://dlcdnets.asus.com/pub/ASUS/GamingDT/Dri...
Once downloaded , restart your computer and check.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
With Warm Regards,
Carlo T.
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Hello, while trying to do what you asked me, I installed my headset from my computer, so I took out the wireless headset usb and then in again to get it back, and I tried the mic test and it worked. I don't know if that is all I had to do but now it's fixed. Thank you so much for your help. Have a great day.
Greetings Nickolai,
I appreciate your time getting back to this thread, here's the steps you can try.
-Press Windows key + X
-Go to Device Manager
-Expand the Sound and Videogame Controller
-Look for Audio Driver that was installed
-Right click and hit uninstall.
Once uninstalled go to this link below and download the driver.
https://dlcdnets.asus.com/pub/ASUS/GamingDT/Dri...
Once downloaded , restart your computer and check.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
With Warm Regards,
Carlo T.
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Good Day Nickolai,
I appreciate your time getting back to this thread, can you please check the version of computer you are using.
To check the system model proceed with these steps.
-Press Windows key + R
-Type msinfo32 and hit enter.
-Look for the system model and provide it here.
I'll look forward for your response.
Have a wonderful day ahead and stay safe.
With Warm Regards,
Carlo T.
My system model is ROG Strix GL10CS_GL10_CS
Good Day Nickolai,
I appreciate your time getting back to this thread, can you please check the version of computer you are using.
To check the system model proceed with these steps.
-Press Windows key + R
-Type msinfo32 and hit enter.
-Look for the system model and provide it here.
I'll look forward for your response.
Have a wonderful day ahead and stay safe.
With Warm Regards,
Carlo T.
