Microphone is being blocked or used?

Question

Microphone is being blocked or used?

Anonym

I have an issue with my headset microphone. Whenever I try to talk to anyone in any program, they can't hear me. I used a website to test my microphone, and it said it's being used or blocked by another program. I checked the list of programs and websites with access to my microphone, and none of them were using it, so it must be that a program is blocking it. How do I fix this?

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8 svar

Answer 1

Good Day Nickolai,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Speech and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Audio Input and Output

-Look for Microphone driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Turn on Microphone Privacy in each app.

Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Then, allow apps access to your microphone.

Once you've allowed microphone access to your apps, you can change the settings for each app.

Restart the computer and check the Microphone.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

With Warm Regards,

Carlo T.

Answer 2

Greetings Nickolai,

I appreciate your time getting back to this thread, here's the steps you can try.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Videogame Controller

-Look for Audio Driver that was installed

-Right click and hit uninstall.

Once uninstalled go to this link below and download the driver.

https://dlcdnets.asus.com/pub/ASUS/GamingDT/Dri...

Once downloaded , restart your computer and check.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

With Warm Regards,

Carlo T.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hello, while trying to do what you asked me, I installed my headset from my computer, so I took out the wireless headset usb and then in again to get it back, and I tried the mic test and it worked. I don't know if that is all I had to do but now it's fixed. Thank you so much for your help. Have a great day.

Answer 3

Greetings Nickolai,

I appreciate your time getting back to this thread, here's the steps you can try.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Videogame Controller

-Look for Audio Driver that was installed

-Right click and hit uninstall.

Once uninstalled go to this link below and download the driver.

https://dlcdnets.asus.com/pub/ASUS/GamingDT/Dri...

Once downloaded , restart your computer and check.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

With Warm Regards,

Carlo T.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Good Day Nickolai,

I appreciate your time getting back to this thread, can you please check the version of computer you are using.

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the system model and provide it here.

I'll look forward for your response.

Have a wonderful day ahead and stay safe.

With Warm Regards,

Carlo T.

My system model is ROG Strix GL10CS_GL10_CS

Answer 5

Good Day Nickolai,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Speech and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Audio Input and Output

-Look for Microphone driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Turn on Microphone Privacy in each app.

Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Then, allow apps access to your microphone.

Once you've allowed microphone access to your apps, you can change the settings for each app.

Restart the computer and check the Microphone.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

With Warm Regards,

Carlo T.

I also got this message when I tried another website where I could test my microphone:

Although you granted permission to use the appropriate devices, there was a hardware error at the operating system, browser, or web page level that prevented access to the device.