Outlook.com search is not working. Every search says "Your request can't be completed right now

Disclaimer: I noticed that your language setting is ko-KR, but your request was submitted in English. To ensure consistency and clarity, I will continue to respond in English.

Hi @여행사 알버타

I understand how inconvenient it is when you are unable to search for any emails in your Outlook.com mailbox.

Since the issue also occurs when accessing Outlook.com through a web browser and affects all search terms, it is unlikely to be related to Windows Search or the local Outlook desktop index.

As a final check, please try using an InPrivate or Incognito browser window, disable browser extensions and any VPN or proxy services, and test using another browser or network. If the issue persists, please contact Microsoft Support. When contacting them, mention that sending and receiving emails work normally, but all searches fail across different browsers and devices.

The support team can then investigate whether there is a mailbox-level search or indexing issue.

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly access your account or Microsoft's back-end systems, nor can we intervene in Microsoft product features. Our role is limited to providing technical guidance regarding reported issues, requests, or suggestions.

Thank you for your understanding. 

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