How can I get parental permission to play minecraft if my guardian / parent is in a different region?

Question

How can I get parental permission to play minecraft if my guardian / parent is in a different region?

익명

My guardian is in Europe, he does not own a Korean phone number, therefore unable to verify even if he changes his account region to Korea, because he'd get stuck by the I-Pin verification. I was extremely dumb and decided to change my region to Korea TODAY, so it wont let me change my region back either. I really need minecraft because its for my youtube channel and I'm actually using it for a good purpose because I'm trying to make videos in a less spoken dialect. It would be a shame if I had to wait an entire year to start playing minecraft. I do not want to use tlauncher..how can i get permission for minecraft if my guardian's account is set to Europe and mine as Korea? Can I just make a friend a year older than me be added as a parent to the microsoft family thing and have them accept the thing for me? The rule that the minor and the guardian having to be in the same country is really unfair, considering how some minors live away from their parents / guardian.

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Answer 1

This is posted in the Korean section, but since you are using English, the content below has been written in this language.

Hi 익명,

I can understand how frustrating it is to be stuck in an age verification and approval situation, especially if you changed the region expecting it to help and instead became blocked by the parental consent process.

Unfortunately, Microsoft does not provide a supported way to bypass parental consent requirements, even if your intention is simply to play Minecraft or create YouTube content. Adding a friend as a parent or guardian would also not be appropriate if they are not your actual parent or legal guardian.

From what you've described, the issue appears to have been triggered by changing the Microsoft account region to South Korea. This country has additional age-verification and parental consent requirements for some Microsoft services and games. If your parent or guardian cannot complete the required verification process, your practical options are:

Work with your actual parent or legal guardian and Microsoft Support to determine whether the consent requirement can be completed for your situation:
- Visit Contact Us - Microsoft Support > Sign into your Microsoft account
- Type your problem and click Get Help > scroll down and click Contact Support
- Select category and continue > you should be added to a chat queue.
- If you don't see chat option, go through another category (e.g. Billings...)

Note: The support contact team only works at certain times, so if the last window shows that it's unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. This way, they can call you and help you.

If eligible, wait until you can change the account region back to its original region and then follow the requirements for that region.
Use a Microsoft account that is configured correctly for your real country/region and age information.

I wish I could help further, but account-related issues involve personal data that cannot be processed on a community platform like Microsoft Q&A. In addition, providing consent as someone who is not your parent or guardian would not comply with Microsoft's requirements. Your best path is to reach out to Microsoft support with them.

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