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Microsoft 365 및 Office | Microsoft Family Safety | 가정용 | 기타
가족이 건강한 디지털 습관을 형성하고 연결 상태를 유지하도록 돕는 무료 앱 및 서비스입니다. 스크린 타임 관리, 콘텐츠 필터링, 위치 공유 기능을 제공하여 온라인 보안과 실생활에서의 안전 의식을 모두 지원하도록 설계되었습니다
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Sorry to hear you're having trouble.
I'm afraid that only the family admin account can adjust your settings within the family. They can do this either via https://xbox.com/family or via the Xbox Family App. If your mother has forgotten their login details then they would need to follow the instructions under the 'I've forgotten my sign in details' bar at this link https://support.microsoft.com/home/contact?linkquery=Help%20me%20sign%20in%20to%20my%20Microsoft%20account.
Please note for future reference that Microsoft is only able to help the account owner with account issues.