팀즈 검색 오류

Question

팀즈 검색 오류

익명

컴퓨터로 팀즈 사용시 대상 검색과, 채팅 내 검색시

'결과를 로드하는 동안 오류가 발생했습니다.' 가 나오고 검색이 안됩니다.

로그아웃, 재설치, 기타 컴퓨터에서 사용했는데도 되지 않습니다.

처리방법을 알고 싶습니다.

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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답변 1개

Answer 1

Hi, 김재민 대리

Good day!

Thanks for posting into our community and we're glad to assist you.

According to your description, I'm sorry to hear you're experiencing this issue with Microsoft Teams.

First of all, would you please be kindly to have a check on your Teams Web App and see if it works or not.

Please be kindly to understand that this step is very important to us that we can narrow down whether if it's a desktop client issue or not.

If the issue only happened on your Teams desktop client, since you've already reinstalled Teams and the issue persists, would you please try to clear Teams' cache and see if it can make any differences.

For clearing teams cache, please follow the below steps:

Ref-Teams 캐시 지우기 - Microsoft Teams | Microsoft Learn.

• Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

Please feel free to share it with us and we will stick with you.

Hope you all the best and looking forward to your new updates!

Sincerely,

Alex | Microsoft Community Moderator.