Files on Teams open read-only!

익명
2023-03-09T06:52:25+00:00

Hi the company I work at uses Teams, but for the past few days, every file (PPT, Word, Excel) opens read-only when we try to use desktop apps (open in local)....
It started with one account, and gradually everyone is experiencing the same problem!!
How can I solve this issue? We're unable to collaborate

Microsoft Teams | 비즈니스용 Microsoft Teams | Files | 기타

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  1. 익명
    2023-03-09T07:31:19+00:00

    Hello 이완후, My name is Indhurani, and I’ll be happy to help you today.

    It sounds like you are experiencing an issue where all files (PPT, Word, Excel) are opening as read-only when using the desktop apps in Teams. This issue seems to be affecting multiple users in your organization.

    Here are a few possible solutions:

    1. Check the file permissions: Verify that the user accounts trying to access the files have the appropriate permissions to edit the files.
    2. Update Teams: Ensure that you have the latest version of Teams installed on your device. You can check for updates by going to "Settings > About > Check for updates": https://support.microsoft.com/ko-kr/office/micr...
    3. Check OneDrive/SharePoint permissions: If the files are stored on OneDrive or SharePoint, make sure that the users have the appropriate permissions to edit the files. Check with your IT team or SharePoint admin to ensure the settings are correct: https://support.microsoft.com/ko-kr/office/shar...
    4. Disable Protected view: If the issue persists, try disabling the Protected view feature in the Office apps. To do this, open any Office app (Word, Excel, PowerPoint), go to "File > Options > Trust Center > Trust Center Settings", and then uncheck the "Enable Protected View for files originating from the internet" option.
    5. Check Windows permissions: If none of the above solutions work, verify that Windows is not blocking the file access. Check with your IT team to ensure that the Windows permissions are set correctly.

    For more information: https://www.knowledgewave.com/blog/a-guide-to-m...

    Disclaimer:

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it

    I hope it will be fixed. Please let me know if you still need further assistance.

    Regards,

    Indhurani

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