블루스크린 또뜬다... 제 컴좀 살려주세영

Hello CarTzy

I checked the windows event viewer, and I got bluescreen at 2021 9th of december, the error code was different, it was 0x000000ef(AKA: Critical_Process_Died). And 5 seconds before the blue screen appear, the log says "The system was rebooted after an abnormal shutdown. This error can occur if the system has stopped responding, has become corrupted, or has unexpectedly lost power." the event code was 41, and right after event code is 172, and it says "Link state in standby mode: Disconnected, Reason: NIC compliance", and after that event syas no matter at the D disk(D:,D drive). I think it is C: problem. when I got the bluescreen, it never did the disk check, and got the boot on normal, is it a windows problem or is it an hardware problem? help me please :(the windows

also I saw the Bluescreenview, the bluescreen caused by address was ntoskrnl.exe, and I also did the TM5(AKA: Test Mem 5), no problem at the ram, and also I did Windows Memory Diagnostic, it says no problem, I think it is not an memory that is on my computer, I think it is the windows problem or the other hardware problem.

and the bootcode 172, it apperes only after the bluescreen booting. all bluescreen booting, no matter what is the error code.

thanks

이 응답이 자동으로 번역됩니다. 결과적으로 문법 오류 또는 이상한 단어가 있을 수 있습니다.

안녕하세요 마루마루,

응답을 주셔서 감사합니다. 우리가 할 수있는 다음 단계는 Windows의 클린 설치를 수행하고이 문제를 해결할 수 있는지 확인하는 것입니다. 이러한 문제 해결을 수행하기 전에 중요한 모든 파일을 백업해야 합니다.

카르치 ()

마이크로소프트 커뮤니티

Hello cartzy

I got an Bluescreen againg today at 03:08PM
I did the virus thing, but I can not do the 2nd because I am an laptop.

and the third thing, I alreasy partitioned my disks in to C: and D:, and I gave C drive 150GB and 48.3GB left,

and I did the disk cleaning. but I got an bluescreen again today...(GOD WHY)
Help :(

이 응답이 자동으로 번역됩니다. 결과적으로 문법 오류 또는 이상한 단어가 있을 수 있습니다.

안녕하세요 마루마루,

문제 해결 단계를 수행할 수 있었습니까?

당신은 여전히 파란색 화면을 받고 있습니까?

카르치 ()

마이크로소프트 커뮤니티

Hello Cartzy

When I get an bluescreen I will tell you after this

thanks