blocco dell'account

Hello,

Your husband can create a new Microsoft account and post his question here. Because account recovery issues often involve personal information, it is generally recommended that the account owner submit the question directly.

However, if his personal Microsoft account is blocked, he can use the Microsoft Account Sign-in Helper tool here to identify the appropriate steps to regain access.

Helper per l'accesso all'account Microsoft

If the Sign-in Helper does not resolve the issue, ask him to complete the account recovery form here.

Account Recovery Form: https://account.live.com/acsr

Important: The account recovery form can only be used if two-step verification isn't turned on.

Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.