ACCOUNT COMPROMESSO

Hi ,

I'm Dyari. Thanks for reaching out.

I'm afraid that account recovery after a compromise is an automated process. Please use the Sign-in Helper tool first:

https://support.microsoft.com/it-it/account-billing/no-puedo-iniciar-sesi%C3%B3n-en-mi-correo-electr%C3%B3nico-475c9b5c-8c25-49f1-9c2d-c64b7072e735

If it does not help, fill out the recovery form again but this time with more accurate information, such as name, birth date, old phone number, Skype/Xbox information, or subscriptions. Be noted that it takes time until you receive a response.

https://support.microsoft.com/it-it/account-billing/ayuda-con-el-formulario-de-recuperaci%C3%B3n-de-una-cuenta-de-microsoft-b19c02d1-a782-dee6-93c3-dc8113b20c42

If the hacker has changed the associated email address, unfortunately, it would be difficult to recover the account.

It is best to scan your computer with Windows Security, change any other account passwords, and stop any transactions that may occur from that account by contacting your bank's support services.

Ciao,

Vorrei approfondire il tuo problema. Hai provato i passaggi forniti?