thank you for the additional information. Next, thing to do is check and reset folder windows settings.
Open File Explorer and restore it to a smaller size. There should be your (...) three dots, select it and go for Options. Once there check the View tab, click reset folders(if available). if available select it and click apply then restart your device.
Next, check these settings. Go to Settings > System > Display and tell me the details for:
Display resolution (for example, 1800 × 1200)
Scale (for example, 150%, 175%, 200%)