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Hello Raffaele Iervolino, It sounds like you're looking for the refund for a service you activated by mistake. the best way to contact Microsoft Support is through the Azure Portal.
Here are the steps you can follow to create support requests:
- Go to Azure portal > Search for Help + Support or https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview
- Click on Create a Support Request
- On right-side panel, enter Billing and click Go > select the issue with "Billing" > select your Subscription then click Next.
- Do not click on refund request button any suggested articles instead click on the Create support request on top of the panel.
- Select the Issue type as Billing and, select the summary, problem type and problem subtype as per your issue like below > then click on Next.
- Do not click on refund request button any recommendation solution/article, instead click on the Return to support request then click Next.
- Fill out all the required information and provide a clear description of your issue and click Next.
- Review and create as submit the support request
- You should receive an automated email within a few minutes and then be contacted by support team.
Kindly check the below documentation for more details: How to create an Azure support request - Azure supportability | Microsoft Learn
Hope this helps! If you encounter any issues, please reach out to us. If the provided answer is helpful, please click Accept the Answer and up vote so that this can be beneficial to other community members. Thanks.