mail cancellate a seguito di violazione account

Question

mail cancellate a seguito di violazione account

Daniela Di Porto 0

Ciao, qualcuno è riuscito a recuperare tramite l'assistenza tecnica di outlook le mail cancellate da un hacker a seguito di violazione dell'account? Grazie

Moderator's Note: changed tag from SQL Server -> "Microsoft 365 as the OP reported an issue with emails being deleted as a result of account violation.

Lakshmi Narayana Garikapati 1,335 Punti di reputazione Personale Esterno Microsoft Moderatore

2025-10-30T06:22:14.6633333+00:00

Hi @Daniela Di Porto,

Sorry to hear about the breach, Daniela. If the deleted emails weren’t permanently removed, Outlook support may be able to help recover them especially if the issue is reported promptly. I recommend contacting Microsoft support and requesting a security investigation. They can check your account activity and retention settings to see if recovery is possible.

Best Regards,

Lakshmi.

1 risposta

Risposta

Lakshmi Narayana Garikapati 1,335 Punti di reputazione Personale Esterno Microsoft Moderatore

2025-10-30T06:22:14.6633333+00:00

Hi @Daniela Di Porto,

Sorry to hear about the breach, Daniela. If the deleted emails weren’t permanently removed, Outlook support may be able to help recover them especially if the issue is reported promptly. I recommend contacting Microsoft support and requesting a security investigation. They can check your account activity and retention settings to see if recovery is possible.

Best Regards,

Lakshmi.

Answer 1

Lakshmi Narayana Garikapati 1,335 Personale Esterno Microsoft Moderatore

Hi @Daniela Di Porto,

Check Deleted Items Folder: If you're using the Outlook email client, check the Deleted Items folder or the Recoverable Items folder (for Office 365 accounts) to see if you can find any emails there.
Using Outlook’s Recovery Options: If your account is still active and hasn't been locked out, try to use the recovery options available in Outlook. This typically includes recovering items that were permanently deleted in the past.
Report to Security Team: While contacting support, ask them if they can initiate a security investigation. This can help in understanding what was accessed during the breach and if there are any options available for recovery.

Best Regards,

Lakshmi.

Lakshmi Narayana Garikapati 1,335 Punti di reputazione Personale Esterno Microsoft Moderatore

2025-11-03T17:37:22.74+00:00

Hi @Daniela Di Porto,

I’m following up to check if the response provided below was helpful.

Please let us know if your issue has been resolved. If you still have any questions or need further assistance, don’t hesitate to get in touch we’re happy to continue supporting you.

We appreciate your participation and thank you for being an active member of the community.

Best regards,

Lakshm
Lakshmi Narayana Garikapati 1,335 Punti di reputazione Personale Esterno Microsoft Moderatore

2025-11-06T09:14:02.5866667+00:00

Hi @Daniela Di Porto,

I'm following up to check if the response provided below was helpful.

Please let us know if your issue has been resolved. If you still have any questions or need further assistance, don't hesitate to get in touch we're happy to continue supporting you.

We appreciate your participation and thank you for being an active member of the community.

Best regards,

Lakshm