Schermata blu su PC causato dal driver ntoskrnl.exe come risolvere?

Anonimo
2011-04-15T08:13:49+00:00

Salve, possiedo un PC nuovissimo, con Windows 7 Professional 64bit installato, processore Intel Core i5  2.66 GHz, 2 GB di memoria, scheda madre GIGABYTE (GA-P55A-UD3).

Il computer ogni mattina, quando lo accendo si blocca con la schermata BLU errore 0x000000001A.

Copio anche il risultato della lettura della schermata BLU effettuata con BLU SCREEN Viewer:

==================================================

Dump File         : 041511-19032-01.dmp

Crash Time        : 15/04/2011 09:45:27

Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA

Bug Check Code    : 0x00000050

Parameter 1       : fffff9a0`00cb8900

Parameter 2       : 00000000`00000000

Parameter 3       : fffff800`02d748d2

Parameter 4       : 00000000`00000005

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+70740

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)

Processor         : x64

Computer Name     :

Full Path         : C:\Windows\Minidump\041511-19032-01.dmp

Processors Count  : 4

Major Version     : 15

Minor Version     : 7600

==================================================

Ho anche provato a scaricare il service Pack 1 di Win7 Professional, ma non riesco ad installarlo, mi compare una finestra che mi consiglia di scaricare il System Update Readiness Tool, ma pur seguendo la procedura non riesco ad installare il service PACK.

Il tecnico del PC ha provato a cambiare RAM, SCHEDA MADRE, HD, SCHEDA VIDEO, ma i problemi si ripresentano sempre uguali, ma solo ed esclusivamente quando accendo il PC al mattino, poi lavoro per tutto il giorno.

Appena lo spengo e lo riaccendo al mattino, stesso problema.

Abbiamo provato ad installare Windows7 a 32 bit e il tutto funzionava perfettamente.

Cosa posso fare?

Windows per utenti privati | Versioni precedenti di Windows | Windows Update

Domanda bloccata. Questa domanda è stata eseguita dalla community del supporto tecnico Microsoft. È possibile votare se è utile, ma non è possibile aggiungere commenti o risposte o seguire la domanda.

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77 risposte

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  1. Anonimo
    2011-05-19T07:11:32+00:00

    Ciao,

    stamattina ho avviato il Pc, ricordandomi di avviare la registrazione avvio con F8 ho spento brutalmente e riavviato, ho disabilitato il riavvio automatico in caso di BLU SCREEN e ho riavviato, poi ho abilitato la registrazione video... e il computer è partito normalmente... MIRACOLO?? :-)

    Copio comunque il risultato del nuovo file ntbtlog:

    Service Pack 1 5 19 2011 09:05:08.109

    Loaded driver \SystemRoot\system32\ntoskrnl.exe

    Loaded driver \SystemRoot\system32\hal.dll

    Loaded driver \SystemRoot\system32\kdcom.dll

    Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll

    Loaded driver \SystemRoot\system32\PSHED.dll

    Loaded driver \SystemRoot\system32\CLFS.SYS

    Loaded driver \SystemRoot\system32\CI.dll

    Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys

    Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS

    Loaded driver \SystemRoot\system32\drivers\ACPI.sys

    Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS

    Loaded driver \SystemRoot\system32\drivers\msisadrv.sys

    Loaded driver \SystemRoot\system32\drivers\pci.sys

    Loaded driver \SystemRoot\system32\drivers\vdrvroot.sys

    Loaded driver \SystemRoot\System32\drivers\partmgr.sys

    Loaded driver \SystemRoot\system32\drivers\volmgr.sys

    Loaded driver \SystemRoot\System32\drivers\volmgrx.sys

    Loaded driver \SystemRoot\system32\drivers\pciide.sys

    Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS

    Loaded driver \SystemRoot\System32\drivers\mountmgr.sys

    Loaded driver \SystemRoot\system32\drivers\vmbus.sys

    Loaded driver \SystemRoot\system32\drivers\winhv.sys

    Loaded driver \SystemRoot\system32\drivers\atapi.sys

    Loaded driver \SystemRoot\system32\drivers\ataport.SYS

    Loaded driver \SystemRoot\system32\drivers\amdxata.sys

    Loaded driver \SystemRoot\system32\drivers\fltmgr.sys

    Loaded driver \SystemRoot\system32\drivers\fileinfo.sys

    Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys

    Loaded driver \SystemRoot\System32\Drivers\msrpc.sys

    Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys

    Loaded driver \SystemRoot\System32\Drivers\cng.sys

    Loaded driver \SystemRoot\System32\drivers\pcw.sys

    Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys

    Loaded driver \SystemRoot\system32\drivers\ndis.sys

    Loaded driver \SystemRoot\system32\drivers\NETIO.SYS

    Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys

    Loaded driver \SystemRoot\System32\drivers\tcpip.sys

    Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys

    Loaded driver \SystemRoot\system32\drivers\vmstorfl.sys

    Loaded driver \SystemRoot\system32\drivers\volsnap.sys

    Loaded driver \SystemRoot\System32\Drivers\spldr.sys

    Loaded driver \SystemRoot\System32\drivers\rdyboost.sys

    Loaded driver \SystemRoot\System32\Drivers\mup.sys

    Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys

    Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys

    Loaded driver \SystemRoot\system32\DRIVERS\disk.sys

    Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS

    Loaded driver \SystemRoot\system32\DRIVERS\avgrkx64.sys

    Loaded driver \SystemRoot\system32\DRIVERS\AVGIDSEH.Sys

    Loaded driver \SystemRoot\system32\drivers\cdrom.sys

    Loaded driver \SystemRoot\system32\DRIVERS\avgmfx64.sys

    Loaded driver \SystemRoot\System32\Drivers\Null.SYS

    Loaded driver \SystemRoot\System32\Drivers\Beep.SYS

    Loaded driver \SystemRoot\System32\drivers\vga.sys

    Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys

    Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys

    Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys

    Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS

    Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS

    Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys

    Loaded driver \SystemRoot\system32\DRIVERS\avgtdia.sys

    Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys

    Loaded driver \SystemRoot\system32\drivers\afd.sys

    Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys

    Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys

    Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys

    Loaded driver \SystemRoot\system32\DRIVERS\serial.sys

    Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys

    Loaded driver \SystemRoot\system32\drivers\termdd.sys

    Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys

    Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys

    Loaded driver \SystemRoot\system32\drivers\mssmbios.sys

    Loaded driver \SystemRoot\System32\drivers\discache.sys

    Loaded driver \SystemRoot\system32\drivers\csc.sys

    Loaded driver \SystemRoot\System32\Drivers\dfsc.sys

    Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys

    Loaded driver \SystemRoot\system32\DRIVERS\avgldx64.sys

    Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys

    Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys

    Loaded driver \SystemRoot\system32\DRIVERS\atikmdag.sys

    Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys

    Loaded driver \SystemRoot\system32\DRIVERS\atikmpag.sys

    Loaded driver \SystemRoot\system32\drivers\HDAudBus.sys

    Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys

    Loaded driver \SystemRoot\system32\DRIVERS\Rt64win7.sys

    Loaded driver \SystemRoot\system32\DRIVERS\ASACPI.sys

    Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys

    Loaded driver \SystemRoot\system32\drivers\CompositeBus.sys

    Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys

    Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys

    Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys

    Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys

    Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys

    Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys

    Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys

    Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys

    Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys

    Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys

    Loaded driver \SystemRoot\system32\drivers\swenum.sys

    Loaded driver \SystemRoot\system32\drivers\umbus.sys

    Did not load driver \SystemRoot\System32\drivers\vga.sys

    Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys

    Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS

    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

    Loaded driver \SystemRoot\system32\drivers\AtihdW76.sys

    Loaded driver \SystemRoot\system32\drivers\ksthunk.sys

    Loaded driver \SystemRoot\system32\drivers\HdAudio.sys

    Loaded driver \SystemRoot\system32\drivers\usbccgp.sys

    Loaded driver \SystemRoot\system32\DRIVERS\dc3d.sys

    Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys

    Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys

    Loaded driver \SystemRoot\system32\DRIVERS\NuidFltr.sys

    Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys

    Loaded driver \SystemRoot\system32\DRIVERS\point64.sys

    Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys

    Loaded driver \SystemRoot\system32\drivers\luafv.sys

    Loaded driver \SystemRoot\system32\drivers\WudfPf.sys

    Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys

    Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys

    Loaded driver \SystemRoot\system32\drivers\HTTP.sys

    Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys

    Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys

    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys

    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys

    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys

    Loaded driver \SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys

    Loaded driver \SystemRoot\system32\drivers\peauth.sys

    Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS

    Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys

    Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys

    Loaded driver \SystemRoot\system32\DRIVERS\AVGIDSDriver.Sys

    Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys

    Loaded driver \SystemRoot\System32\DRIVERS\srv.sys

    Did not load driver \SystemRoot\System32\DRIVERS\srv.sys

    La risposta è stata utile?

    0 commenti Nessun commento
  2. Anonimo
    2011-05-18T12:16:12+00:00

    Il fatto è che il file generato è rimasto quello di venerdì con la stessa data e ora. Quindi non è stato riscritto.

    Allora il problema è che non hai attivato la registrazione quando hai fatto il primo avvio del mattino...

    La risposta è stata utile?

    0 commenti Nessun commento
  3. Anonimo
    2011-05-18T10:13:07+00:00

    Il fatto è che il file generato è rimasto quello di venerdì con la stessa data e ora. Quindi non è stato riscritto.

    La risposta è stata utile?

    0 commenti Nessun commento
  4. Anonimo
    2011-05-18T08:31:23+00:00

    Oggi ho fatto la prova a freddo si è bloccato alla solita schermata, ho spento e riacceso ed è partito alla grande. MA.... il computer non ha registrato nulla. Infatti l'ultimo file NTBTLOG è quello che avevo già copiato.

    Può essere un indizio?

    Quando riaccendi la seconda volta la registrazione avvio deve essere disabilitata, altrimenti verrà sovrascritto il file generato durante il fallito avvio con uno generato nel secondo, e riuscito, avvio.

    La risposta è stata utile?

    0 commenti Nessun commento
  5. Anonimo
    2011-05-18T08:17:19+00:00

    Certo.

    Significa che il sistema operativo non è in gioco ed il problema è hardware.

    Ciao

    La risposta è stata utile?

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