Account bloccato - tentativi di ripristino falliti

Hello there,

Thank you for reaching out to Microsoft Q&A Support forum.

I understand that when you attempted to complete the account recovery form, you received a message indicating that the information you provided was considered incorrect or insufficient. I can relate the inconveniences this may have caused, not to worry, I will do my best to help.

Note that the only method available to recover a Microsoft account is by filling out the account recovery form. However, I understand that you have encountered difficulties with this process. To help you further, I'll share a link that includes a helpful video along with practical tips to guide you through successfully completing the recovery form.
https://support.microsoft.com/account-billing/ayuda-con-el-formulario-de-recuperaci%C3%B3n-de-una-cuenta-de-microsoft-b19c02d1-a782-dee6-93c3-dc8113b20c42

https://account.live.com/acsr

How to improve your chances next time:

**>**Use a familiar device and location — ideally the same computer/phone and internet connection you’ve used to sign in before.

Provide as much detail as possible.
You can retry the form up to two times per day, but you’ll need to improve the quality and quantity of the information you provide

I hope these information helps!

Thank you for your time and understanding.

Best Regards,
Obyziotta / Microsoft Q&A Support Moderator