Windows 10 boot error

Névtelen
2022-06-15T10:18:24+00:00

2 days ago my PC was working fine in the morning, and then after it, it just stopped working after a restart to install an update. First, it just booted to an all black screen with only the loading circle. I restarted it a few times and it booted into the Advanced Startup screen. Then when I tried to fix it, it only gave me an error screen with the code 0xc0000098 and it said "File: \BCD".

I tried fixing it and I did everything I could find. It didn't work. It's still a black screen with a loading circle. When I restart it 3 times, it either gives me an error 0xc0000001 or 0xc0000098. Can someone help?

Windows otthoni használatra | Windows 10 | Windows-frissítés

Zárolt kérdés. Ez a kérdés a Microsoft támogatási közösségéből lett áttelepítve. Szavazhat arról, hogy hasznos-e, de nem adhat hozzá megjegyzéseket vagy válaszokat, és nem követheti a kérdést.

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  1. DYARI BARHAM 38,356 Hírnévpontok Független tanácsadó
    2022-06-15T13:15:14+00:00

    Hi SFS,

    Sorry for the late reply.

    Have you tried step 3 creating a bootable USB?

    Please keep me posted.

    Thank you

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  2. Névtelen
    2022-06-15T12:26:18+00:00

    It would also be helpful to not take an hour to reply.

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  3. Névtelen
    2022-06-15T11:28:26+00:00

    I can't log in to safe mode, so I can't run DISM /Online, which is the only command I haven't tried. I also tried to uninstall updates, and I tried to rebuild the BCD MANY times, but it didn't work.

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  4. DYARI BARHAM 38,356 Hírnévpontok Független tanácsadó
    2022-06-15T11:08:46+00:00

    Hi SFS,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Kindly try the following methods to fix the issue:

    1-Force the computer to shut down 2 times until you get windows Troubleshooting > Advanced Options:

    A-Startup repair.

    B-If you have a system restore point, perform a system restore.

    https://support.microsoft.com/en-us/windows/rec...

    C-If you installed any updates recently, uninstall it

    D-Click on Command Prompt > Type this command and hit enter:

    DISM /Online /Cleanup-Image /RestoreHealth

    Once it finishes, type this command and hit enter:

    sfc /scannow

    Also try boot repair commands:

    bootrec /scanos

    bootrec /fixmbr

    bootrec /fixboot

    bootrec /rebuildbcd

    Once it finishes, type this command and hit enter:

    chkdsk /r

    2-If it did not help, start your computer in Safe Mode:

    https://support.microsoft.com/en-us/windows/sta...

    if you could log in with Safe Mode, open CMD as administrator > Type these commands and hit enter:

    DISM /Online /Cleanup-Image /RestoreHealth

    Once it finishes, type this command and hit enter:

    sfc /scannow

    Then, restart your computer and check to see if the issue has been fixed or not.

    3-If it did not help, create a bootable USB of Windows 10 with a working computer and boot your computer with the USB:

    https://support.microsoft.com/en-us/windows/cre...

    On the installation window, click on repair and try the options provided in step 1.

    After that, check if it fixed the issue or not.

    4-If the issue is still unfixed, perform a clean install:

    https://answers.microsoft.com/en-us/windows/for...

    Be noted that you have to install the same Windows edition that was running on your computer in order not to face Windows activate issues.

    If you have important data, try to rescue them:

    https://answers.microsoft.com/en-us/windows/for...

    Please let me know if you need further assistance and keep me updated.

    Stay safe

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