Volmgr 162 error and then kernel-power 41 error

Névtelen
2023-11-21T22:08:18+00:00

idk what is happening but now my pc is just randomly shuts down and then restarting. its a freshly build pc.

- System
- Provider <br> --- --- <br><br> [ Name] volmgr <br> --- --- --- --- ---
- EventID 162 <br> --- --- --- <br><br> [ Qualifiers] 4 <br> --- --- --- --- ---
Version 0 <br> --- --- ---
Level 2 <br> --- --- ---
Task 0 <br> --- --- ---
Opcode 0 <br> --- --- ---
Keywords 0x80000000000000 <br> --- --- ---
- TimeCreated <br> --- --- <br><br> [ SystemTime] 2023-11-21T22:02:25.4523591Z <br> --- --- --- --- ---
EventRecordID 687 <br> --- --- ---
Correlation <br> --- ---
- Execution <br> --- --- <br><br><br> [ ProcessID] 4 <br> --- --- --- --- --- <br><br><br><br> [ ThreadID] 344 <br> --- --- --- --- ---
Channel System <br> --- --- ---
Computer benedek <br> --- --- ---
Security <br> --- ---
- EventData
\Device\HarddiskVolume5
000000000100000000000000A20004007E5E00000000000000000000000000000000000000000000

Bináris adatok:

Szó

0000: 00000000 00000001 00000000 000400A2
0010: 00005E7E 00000000 00000000 00000000
0020: 00000000 00000000

Bájt

0000: 00 00 00 00 01 00 00 00 ........
0008: 00 00 00 00 A2 00 04 00 ....¢...
0010: 7E 5E 00 00 00 00 00 00 ~^......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="volmgr" /><EventID Qualifiers="4">162</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2023-11-21T22:02:25.4523591Z" /><EventRecordID>687</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="344" /><Channel>System</Channel><Computer>benedek</Computer><Security /></System>
  • <EventData> <Data>\Device\HarddiskVolume5</Data><Binary>000000000100000000000000A20004007E5E00000000000000000000000000000000000000000000</Binary></EventData> </Event>
- System
- Provider <br> --- --- <br><br><br> [ Name] Microsoft-Windows-Kernel-Power <br> --- --- --- --- --- <br><br><br><br> [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} <br> --- --- --- --- ---
EventID 41 <br> --- --- ---
Version 9 <br> --- --- ---
Level 1 <br> --- --- ---
Task 63 <br> --- --- ---
Opcode 0 <br> --- --- ---
Keywords 0x8000400000000002 <br> --- --- ---
- TimeCreated <br> --- --- <br><br> [ SystemTime] 2023-11-21T22:02:25.9040794Z <br> --- --- --- --- ---
EventRecordID 690 <br> --- --- ---
Correlation <br> --- ---
- Execution <br> --- --- <br><br><br> [ ProcessID] 4 <br> --- --- --- --- --- <br><br><br><br> [ ThreadID] 8 <br> --- --- --- --- ---
Channel System <br> --- --- ---
Computer benedek <br> --- --- ---
- Security <br> --- --- <br><br> [ UserID] S-1-5-18 <br> --- --- --- --- ---
- EventData
BugcheckCode 278
BugcheckParameter1 0xffffa58ef5762010
BugcheckParameter2 0xfffff8006f52be00
BugcheckParameter3 0xffffffffc000009a
BugcheckParameter4 0x4
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false
LidReliability false
InputSuppressionState 0
PowerButtonSuppressionState 0
LidState 3
  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>9</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2023-11-21T22:02:25.9040794Z" /><EventRecordID>690</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>benedek</Computer><Security UserID="S-1-5-18" /></System>
  • <EventData> <Data Name="BugcheckCode">278</Data><Data Name="BugcheckParameter1">0xffffa58ef5762010</Data><Data Name="BugcheckParameter2">0xfffff8006f52be00</Data><Data Name="BugcheckParameter3">0xffffffffc000009a</Data><Data Name="BugcheckParameter4">0x4</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">0</Data><Data Name="CsEntryScenarioInstanceId">0</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">0</Data><Data Name="LongPowerButtonPressDetected">false</Data><Data Name="LidReliability">false</Data><Data Name="InputSuppressionState">0</Data><Data Name="PowerButtonSuppressionState">0</Data><Data Name="LidState">3</Data></EventData> </Event>
Windows otthoni használatra | Windows 11 | Teljesítménybeli és rendszerhibák

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  1. Névtelen
    2023-11-22T22:23:38+00:00

    Hi, thank you so much for patiently waiting, as per checking and analyzing the DMP file you have, there is an error in nvlddmkm.sys, which is your Nvidia graphics card driver, for us to fix the issue kindly follow the steps below:

    We need to run a Clean installation of the Nvidia driver, this is different from doing DDU or updating the GPU driver as this process will remove all GPU driver entries and replace to compatible one, kindly follow the steps from this link:

    https://nvidia.custhelp.com/app/answers/detail/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Additional note: Since the PC is newly built and if the issue persists, I suggest removing the GPU and trying to put it on a different PCIe slot if you have it available in your motherboard, however, if all fails, I suggest contacting a local technician to physically check the device for any hardware-related issues.

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  2. Névtelen
    2023-11-22T10:45:30+00:00

    https://1drv.ms/u/s!AvP7XkA8c3gfxno9al3oD1B3yFAG?e=GtKYpC

    Here is the link. i've found only one of them bc i just reinstalled my pc.

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  3. Névtelen
    2023-11-22T00:41:17+00:00

    Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, the error provided from the logs displays a general power interruption error, in addition, we need to further check the root cause so that we can have the best fix, and just to confirm can you still use the affected device? if so, can you please check if you have minidump files on the PC:

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

    To upload and share the link using One Drive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Let me know how it goes and I hope that helps.

    Bernard

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