Hi, Emőke,
Sorry to hear you're experiencing this issue.
Usually, this problem is caused by corrupted files on Windows. You can use these commands to find and repair the corrupted files on Windows.
1-Right-Click on Start then click on Windows Powershell (admin)
2- Type these commands.
sfc /scannow (and press Enter)
Dism /Online /Cleanup-Image /ScanHealth (and press Enter)
Dism /Online /Cleanup-Image /CheckHealth (and press Enter)
3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth argument to repair the image.
4-Type this command and press Enter:
Dism /Online /Cleanup-Image /RestoreHealth
If the problem persists, take a screenshot of the error message and attach it here to help identify what is causing the problem.
You can see at this link how to include a screenshot in your post.