BSOD during gaming

Question

BSOD during gaming

Névtelen

Hello,

I've been experiencing random bsod while I'm playing games like War Thunder or Battlefield 2042.

In the event viewer I get volmgr 161 and kernel-power 41. Also if it means anything here is what the detail tab shows:

Binary data:

Word

0000: 00000000 00000001 00000000 C00400A1
0010: 00040049 C0000001 00000000 00000000
0020: 00000000 00000000

Byte

0000: 00 00 00 00 01 00 00 00 ........
0008: 00 00 00 00 A1 00 04 C0 ....¡..À
0010: 49 00 04 00 01 00 00 C0 I......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

I've tried to update the graphical driver through Geforce Experience and manually but it didn't do the job. Recently I removed my HDD because it acting wierdly lately but nothing changed. I also reinstalled the operating system and it still happens all the time.

My specs:

Asus Z590-E Gaming motherboard

Intel i7-11700k

Corsair DDR4 32GB Memory

Corsair MP400 1TB SSD

WD Blue 2TB

Asus GTX 1080TI

I think I ran out of options so I'm asking for your kind help.

Waiting for any helpful response,

Gergő

Zárolt kérdés. Ez a kérdés a Microsoft támogatási közösségéből lett áttelepítve. Szavazhat arról, hogy hasznos-e, de nem adhat hozzá megjegyzéseket vagy válaszokat, és nem követheti a kérdést.

0 megjegyzés

8 válasz

Answer 1

I used verifier.exe to check all the drivers. I got 2 kind of BSODs.

First was a "SYSTEM_SERVICE_EXCEPTION" which occured after the OS booted up all fine and I started the game.

The second occured twice in the booting sequence which was "DRIVER_VERIFIER_IOMANAGER_VIOLATION" caused by "wdf01000.sys".

Answer 2

Névtelen

I was looking around in the event viewer at the application tab I found an event causing an application crash. The application that crashed was "EADesktop.exe", the module that caused the crash was "ntdll.dll" and the exception code is "0xc0000374".

0 megjegyzés

Answer 3

Hello!

I did everything that you stated above. Thje "sfc /scannow" one gave me a message saying it found a corrupt file and fixed it.

Then I installed the latest driver from nVidia's website. After that I tried to play Battlefield 2042 and after a couple of minutes I got a BSOD.

You also said my GPU could be faulty. Is there a way to check that?

PS.: My rig perfectly runs Cyberpunk 2077 on higher graphic settings so I don't know why it is only happening to few of these other games.

Answer 4

I think it might be an issue with the Nvidia GPU.

This could be caused by a faulty graphics card or a corrupted driver, I would suggest uninstalling the graphics driver and then performing a system repair. Open PowerShell as administrator and enter the following command:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Then download the latest version of the driver from the device manufacturer's website and reinstall it.

Answer 5

I got the event log for you which is available on this link: https://1drv.ms/u/s!AtouPMVIOnDrgawC5s_KPheV7hXsxQ?e=8H3G8j

Also I tried to reproduce a BSOD tonight to make it faster for you to find the possible cause but I got a new kind of thing. So the OS seemed to crash, there was a blank black screen and it didn't react to mouse nor the keyboard. Then I just left it like that waiting for my BSOD to happen but I got some error messages saying different kind of programs caused a system error. I got some pictures of it with my phone then I forced a system restart with the reset button on the computer case.