BSOD during gaming

Question

BSOD during gaming

Névtelen

Hello,

I've been experiencing random bsod while I'm playing games like War Thunder or Battlefield 2042.

In the event viewer I get volmgr 161 and kernel-power 41. Also if it means anything here is what the detail tab shows:

Binary data:

Word

0000: 00000000 00000001 00000000 C00400A1
0010: 00040049 C0000001 00000000 00000000
0020: 00000000 00000000

Byte

0000: 00 00 00 00 01 00 00 00 ........
0008: 00 00 00 00 A1 00 04 C0 ....¡..À
0010: 49 00 04 00 01 00 00 C0 I......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

I've tried to update the graphical driver through Geforce Experience and manually but it didn't do the job. Recently I removed my HDD because it acting wierdly lately but nothing changed. I also reinstalled the operating system and it still happens all the time.

My specs:

Asus Z590-E Gaming motherboard

Intel i7-11700k

Corsair DDR4 32GB Memory

Corsair MP400 1TB SSD

WD Blue 2TB

Asus GTX 1080TI

I think I ran out of options so I'm asking for your kind help.

Waiting for any helpful response,

Gergő

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0 megjegyzés

8 válasz

Answer 1

I think it might be an issue with the Nvidia GPU.

This could be caused by a faulty graphics card or a corrupted driver, I would suggest uninstalling the graphics driver and then performing a system repair. Open PowerShell as administrator and enter the following command:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Then download the latest version of the driver from the device manufacturer's website and reinstall it.

Answer 2

I got the event log for you which is available on this link: https://1drv.ms/u/s!AtouPMVIOnDrgawC5s_KPheV7hXsxQ?e=8H3G8j

Also I tried to reproduce a BSOD tonight to make it faster for you to find the possible cause but I got a new kind of thing. So the OS seemed to crash, there was a blank black screen and it didn't react to mouse nor the keyboard. Then I just left it like that waiting for my BSOD to happen but I got some error messages saying different kind of programs caused a system error. I got some pictures of it with my phone then I forced a system restart with the reset button on the computer case.

Answer 3

Névtelen

Okay, please open the event viewer, click "Save all events as" on the right side under the "System" tab, and then share the saved file with me via cloud drive.

0 megjegyzés

Answer 4

Névtelen

Hello, and thank you for your really fast response.

Unfortunately I don't have such folder in "C:\Windows".

0 megjegyzés

Answer 5

Hello, I'm here to help.

I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.

Disclaimer: The dump file may contain some information about you, such as system environment, software used, etc. This is a public community and can be viewed by anyone, so please remove the share as soon as possible after I answer. Please do not provide the file named "MEORY.DMP", which contains almost all information about your system at runtime.

If you have any questions, please feel free to let me know. This is not a live chat channel and I may be in a different time zone than you. As a result, replies may be delayed and I may respond minutes to hours later.