Hi, How are you? I am Alan. I will be happy to assist you today. I appreciate your contact!
Just a gentle reminder that we are only Microsoft users like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.
To unlock Tier 2 + Xbox Game Pass Ultimate, you need an Xbox Game Pass Ultimate subscription. You can do this through your Microsoft or Xbox account.
As long as you’re an active Xbox Game Pass Ultimate subscriber and have already reached Microsoft Rewards Level 2, the benefit will automatically activate. There’s no additional action required, other than keeping your subscription active.
I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.